Specialist, Learning and DevelopmentCÔNG TY TNHH FORD VIỆT NAM

ABOUT US
At Ford Motor Company, we believe freedom of movement drives human progress. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career and help us define tomorrow's transportation.
ABOUT THE TEAM
Ford was built on the belief that freedom of movement drives human progress. As we look to the future and the changing needs of society, we are committed to becoming the world's most trusted mobility company - delivering smart vehicles for a smart world. Our people and their experiences are critical to making that happen. And that's where we come in. We drive the human side of Ford - fostering a winning culture that empowers people from diverse backgrounds to work together and realize the otherwise impossible. In partnership with leaders, we enable our teams, partners, and businesses to contribute their best, shape tomorrow, and satisfy their passion to win. We create value through people by being change leaders, talent strategists, employee advocates, and culture architects. Simply put, we are trusted partners - experts in all things people.
JOB DESCRIPTION
The Specialist, Learning and Development, working under general direction, is responsible for supporting planning, implementing, and coordinating training and development activities, with consistency in a timely manner. This role will conduct daily operations including assessing enterprise-wide training and development needs and providing training documentation, performance tracking, and training delivery. Additionally, the role will also be responsible for staying updated on trends and industry practices within the Learning and Development domain, collaborating with teams to implement training programs, and ensuring compliance with policies. The role would also maintain accurate and confidential records and data related to Learning and Development matters.
RESPONSIBILITIES
- Coordinates the delivery of enterprise-wide training programs and online learning pathways for employees across departments on non-technical, general skills and competencies, workplace conduct, etc. subjects to achieve increased team and employee performance.
- Participates in the testing of new training programs and provides valuable feedback to ensure successful future training deployment initiatives. Monitors and evaluates the progress of trainees and the effectiveness of training using both formal and informal, written, and other evaluation tools.
- Demonstrates full knowledge of industry best practices in Learning and Development subjects such as need gap assessment, curriculum development, selecting delivery mechanism, and training delivery along with a strong understanding and application of related concepts and principles. Coaches and guides admins, managers, and employees on matters related to course creation, training, and skill development of the team.
- Participates in the delivery of enterprise-wide Learning and Development special projects to identify skill gaps, training needs and develop new training delivery methods by representing the team as the prime contact, coordinating with senior internal and industry personnel, integrating data and information from multiple sources to identify trends, and evaluating multiple tangible and intangible variables to develop solutions.
- Coordinates with cross-functional teams and external vendors for formulating effective programs for all types of employee training and skills needs. Delivers Learning and Development specific communications and policies related to training facilitation and delivery as per established processes.
- Updates existing HR-specific policies related to employee training and development etc. if necessary to ensure compliance and consistency with relevant laws and companywide policies. Recommends changes to course material and training manuals to meet specific training needs.
- Supports the development of engaging training materials in various formats such as e-modules, instructor-led, webinars, and blended learning to meet business needs and in alignment with best practices and training trends to maximize engagement and learning retention. Attends seminars to keep up with leading practices and identifies leading instructional design techniques to maximize learner retention and strengthen training programs.
- Maintains documentation of prior training schedules and records, training performance, and reports the progress of employees during training periods across the enterprise. Assist in the maintenance of the learning management system, review and evaluate system effectiveness and recommend the implementation of system enhancements.