Student Advisor (8 month contract)

RMIT Vietnam

RMIT Vietnam, an entity of RMIT University, has campuses in Ho Chi Minh City and Hanoi since 2001. We provide internationally recognised, high-quality, education and professional training for students, clients and the community, and assist in the development of human resources capability in Vietnam and the region by hosting students from Australia and many other countries.

The role & key responsibilities

The RMIT Connect is a one-stop student service center that caters to the administrative needs and general inquiries of prospective and current students, parents, and members of staff. The provision of information, advice, or issue resolution is delivered using a high standard of customer service intended to exceed our customers' expectations.

The Student Advisors in the RMIT Connect will deliver quality service and advice, timely responses, complex issue resolution, case management, and referral to other services when appropriate. The Student Advisor is a customer service professional and will be expected to take a strong interest in the field of customer service standards.

Key selection criteria

Benefits

To find out more

For further information about this role, please click on the Job Description document below.

RMIT Connect_Student [protected info]

English proficiency requirements

If English is not your native language then you will be required to demonstrate a minimum English language proficiency standard, equivalent to IELTS (General) 5.5. RMIT Vietnam will require you to complete a Linguaskill test to assess your level of English before an offer of employment can be made.

How to apply

Click on the 'Apply Now' link. Applications close on Feb 02, 2020.

| More