Student Engagement and Administrative Officer

Key Selection Criteria
- Bachelor's degree in a related field.
- At least 2 years' experience in customer service and administration roles.
- Demonstrated experience in education, student services, or administrative roles, preferably within a structured academic environment.
- Proven proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and familiarity with digital tools that support teaching, learning, and program administration.
- Strong administrative and organisational skills, with evidence of effectively managing competing priorities and maintaining accurate records.
- Confident and professional communication skills in both Vietnamese and English (spoken and written), with the ability to engage clearly with students, staff, and external stakeholders.
- High level of attention to detail, with demonstrated ability to meet deadlines and maintain compliance with policies and procedures.
- Comfortable working within a structured, compliance-focused environment, with an understanding of quality assurance requirements in education settings.
- Proven ability to work both independently and collaboratively as part of a team, contributing positively to shared goals.
- Professional conduct aligned with organisational values, including a demonstrated commitment to excellence, innovation, inclusion, and agility.
- Willingness and flexibility to undertake additional responsibilities as assigned by the Centre Manager to support effective program delivery.
Additional Information
- Contract duration: 12 months
- Working location: Nha Trang (to support two off-site training projects)
- Workload: 30 hours/week - Part time
- Highly competitive gross salary
- Annual leave: 1 day per working month
- Private Insurance
- Online library and supportive and collaborative environment that encourages professional growth and development
HOW TO APPLY
To be considered for this role, it is mandatory to submit both a resume and a cover letter. Please click on the 'Apply' link provided in this Job Ads to initiate the application process.
Please note that we will be running a rolling recruitment process, so please apply as soon as possible.
Compliance Requirements
English is the language of teaching and communication at RMIT Vietnam. For this role, the minimum requirement is IELTS General 5.5 (or equivalent CEST 150).
Further guidance will be provided during the recruitment process
To be eligible for this position you must be a Vietnamese citizen. Applications received from non-Vietnamese candidates will not be considered.
RMIT UNIVERSITY COMMITMENT
RMIT is committed to the rights of students and staff to be safe, respected, valued, and treated as an equal in their place of study and work. All staff are expected to share this commitment and contribute to a safer community. While carrying out their role, staff are in a position of trust with students. Staff have a duty of care to report wellbeing concerns about students through the designated channels and uphold the code of conduct. RMIT Vietnam expects all staff members to comply with its Code of Conduct, policies and procedures, which relate to legal and regulatory requirements and our ways of working.
IMPORTANT NOTICE:
- Please ensure that your application is submitted through our Workday system on the RMIT Careers page. We do not accept applications through other means.
- RMIT Vietnam will never request any fees or payments during the application process. Be vigilant about scams asking for payment to apply.
- For any questions or support, feel free to reach out to our Talent Acquisition team at email.
#RMITVietnam
Applications Close:
3 May 2026 11.59 pm