Support system lead

· Manage team to

- Maintenance & troubleshoot office network, physical & virtual servers.

- Maintenance & troubleshoot cloud systems of company and client on Azure, AWS, Aliyun, etc.

- Support end users in many countries about networking issue, MS Office and other application.

- Prepare/collect back devices for on-board/leaving employees

· Plan & execute deployment of websites with various CMS such as Drupal, Kentico, Sitefinity, Sitecore, October, Magnolia, etc in Linux and Windows platform.

· Maintenance document procedure, policy, user guide in English.

· Solve L2 issue or escalate to L3

· Other duties assigned from Leaders, Managers and Chief Technology Officer.

· In cooperation with PMs, AEs, Pre Sales, BAs, Developers to provide network diagram, strategic, budgeting, security enhancement and disaster recovery plan to client.

· Serves as the IT point of contact and accountable for the IT portion of office inventory, office expansions, office relocation. It includes installation of voice/data communications solutions, network and PC equipment.

Must to have:

· On-call roster

· Communication in English good

· Degrees in IT / computer sciences or equivalent

· Experience with systems and IT operations (DNS, IIS, Apache, Nginx, rack server, Ubuntu, Windows Server, etc)

· Resourceful, strong problem-solving skill with the abilities to work independent and able cope with pressure

· Able to be adaptable, high self-motivated, result oriented and willingness to learn new technology

· Willingness to learn new technology

• Nice and friendly working environment.
• Lots of interesting and challenge projects to work on.
• Opportunity to use most updated and newest technologies
• Being trained, practiced and improved in not only technical knowledge, but also experience on team leader and project management.
• Company pay for certification
• 13th month salary benefits
• 14th & 15th month salaries Depend on the performances of the business and of the Employee
• Competitive salary (based on qualifications and experience)
• Company trip abroad
• Extended health care include family
• Free in-house entertainment facilities (football), coffee and snack (instant noodles, cookies, candies...)