System Engineer

1. ROLE OBJECTIVE:
Looking for a challenging but rewarding role in a growing international office? You will be
part of a professional team of engineers who provide IT services and ensure the highest
levels of availability, performance, and security. In place to assist and facilitate the
Company's requirements, qualified systems engineers will have a background in IT,
computer systems engineering, or systems engineering and analysis, thereby ensuring
that the system will function efficiently and securely, as well as the satisfaction of our
customer.
2. OPERATIONAL:
• Be responsible for the main attending of IT system for the VN team.
• Installs, configures, tests, and maintains operating systems, application software and
system management tools.
• Plans and implements changes to the infrastructure to enhance performance.
• Performs system maintenance and system upgrades including VMWare, storage,
Cisco UCS, Veeam backup systems.
• Performs storage and server data backup, data migration and disaster recovery
operations.
• Performs software and operating system upgrades and tracks system licensing.
• Configures security settings or access permissions for groups and individuals.
• Responsible for the continuous standardization of system-related implementation
and policies.
• Monitors performance and ensures system availability and reliability.
• Provides support and troubleshooting to resolve system issues.
• Provides training and internal knowledge transfer to internal engineers.
• Ensures qualified documentation on existing systems and services.
• Liaises with vendors and other IT personnel for problem resolution.
• Opens, qualifies, and assigns tickets according to customer's contracts.
• Works with other system engineers to deliver the ongoing projects on time, and
diligently and according to the existing contracts.
• Participates in On-Call Duty
• Documentation of implementation and changes
• Assists the Sales team and financial department.