Company Description PALAZZO Club, established in 2004, is a long-standing leader in Vietnam's premium gaming and entertainment sector. Located on Level 1 of the Sheraton Saigon Grand Opera Hotel, the club delivers a refined gaming experience characterized by discretion, elegance, and five-star service standards. A dedicated team of professionals upholds high levels of precision, integrity, and operational excellence.
PALAZZO Club emphasizes that luxury is created by people, fostering a professional environment where talent is valued, performance is recognized, and careers grow with pride and purpose. Team members contribute to world-class gaming experiences in a dynamic, service-focused setting.
Key Responsibilities
1. Recruitment & Headhunting
Manage full-cycle recruitment for positions across the luxury service sector (F&B, Hospitality, Operations, and Corporate functions)
Proactively source and headhunt senior-level candidates (Manager to Director level-Expat and Local)
Build and maintain a strong talent pipeline to support business growth
Partner with hiring managers to understand hiring needs and deliver effective recruitment strategies
Ensure recruitment KPIs are met (time-to-fill, quality of hire, candidate experience)
2. Employer Branding & Social Media Management
Manage and develop content for two recruitment-focused social media pages
Plan and execute:
Job postings and recruitment campaigns
Internal culture and engagement content
Visual content (photos/videos) for company activities
Strengthen Palazzo's employer brand aligned with luxury service standards
Propose creative initiatives to attract high-quality candidates
3. Onboarding & Offboarding
Design and implement a professional onboarding process to ensure a smooth employee integration
Manage offboarding procedures, including:
Exit interviews
Clearance and handover processes
Ensure a consistent and positive employee lifecycle experience
4. Expat Management (Visa & Work Permit)
Handle and manage all documentation for foreign employees, including:
Visa
Work Permit
Temporary Residence Card (TRC)
Ensure all expatriates are fully compliant with local labor regulations prior to onboarding
Monitor and manage renewals and legal documentation timelines
Coordinate with relevant authorities and external partners
5. HR Process & Compliance
Develop and improve recruitment and HR-related processes
Ensure compliance with labor laws and internal policies
Prepare regular recruitment and HR reports
6. Report
Prepare recruitment reports as requested by Line Manager.
Job Requirements
Bachelor's degree in Human Resources, Business Administration, or related fields
2-4 years of experience in Talent Acquisition within the service industry (Hospitality, F&B, Luxury Service preferred)
Proven experience in headhunting for senior-level roles
Strong experience in employer branding and social media content management
Good understanding of visa and work permit processes for expatriates
Strong communication, stakeholder management, and problem-solving skills
Good command of English (both written and spoken)
Benefits
Competitive compensation package
Monthly allowances
Private Healthcare Insurance
Bonus and gifts for holidays, birthdays, weddings, and more
13th-month salary
Annual company performance bonuses
Exciting outing trip, team building trip, year-end party,.....
Annual Health check
Other benefits (free parking; meals; uniform;...)
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