Talent & Culure Executive - English Training

1. Job Description:
Teaching English to resort staff: Provide English language courses (general communication and English for specific purposes) for resort employees (receptionists, F&B staff, housekeeping staff, etc.) to enhance their communication skills and customer service for international guests.
Design and plan courses: Develop lesson plans and training programs tailored to the staff's proficiency levels and job-specific needs.
Monitor progress and performance: Assess learners' progress and adjust teaching methods accordingly to ensure optimal results.
Facilitate practical language use: Create opportunities for staff to practice English in real-life scenarios at the resort (interacting with international guests, handling everyday job tasks, etc.).
Provide soft skills training: In addition to English instruction, support employees in developing communication and customer service skills.
Contribute to course development: Provide ideas and suggestions for improving the English training programs to increase effectiveness.