POSITION: TALENT SOURCING OFFICER
- Work location: Thanh My Tay Ward - HCMC (Formerly Binh Thanh Dist)
- Working time: Mon - Fri
MAIN DUTIES:
1.Pipeline Generation & Sourcing Execution
- Drive the sourcing engine to ensure a minimum of 70% contribution to the organization's overall onboarding performance.
- Maintain a non-stop, robust pipeline of candidates (focusing on Part-time Crew) to proactively offset high turnover rates typical of the QSR/F&B industry.
- Build and segment local talent pools for rapid deployment during peak seasons or New Store Openings (NSO)
- Seed recruitment posts into various social media groups daily and collaborate with universities, employment centers, and shopping malls to post online job listings
- Establish weekly candidate lead targets, ensuring mandatory focus on NSO and critical stores.
- Distribute the generated candidate data daily directly to the stores that require hiring
- Follow up with and push external collaborators (CTV) and recruitment vendors weekly to drive candidate volume
- Act as a mentor and coach for junior Sourcing Officers and Interns, sharing best practices in candidate engagement, market mapping, and field sourcing.
- Attend weekly synchronization meetings dedicated to New Store Openings (NSO).
- Execute the initial sourcing and basic screening of candidates specifically for Monthlies role
2. Multi-Channel Activation & Field Sourcing.
- Aggressively run and take ownership of regional sourcing channels
- Execute both online sourcing online (social media, job boards) and field sourcing initiatives (e.g., local universities, colleges, and employment centers).
- Actively participate in job fairs hosted at universities and employment centers.
- Map out the landscape of universities and employment centers to establish online and offline collaborations
- Continuously explore, develop, and expand new recruitment channels to widen the candidate reach.
3.Recruitment Marketing and Content Creation
- Design and produce engaging recruitment content, including posters and videos, to attract and increase organic candidate leads.
- Act as a brand ambassador on social media platforms and community groups to promote the employer value proposition (EVP) and foster candidate engagement
4.Contract, Budget management and Administration.
- Manage the allocated sourcing budget effectively to maximize ROI across various channels.
- Review and balance the usage of the sourcing budget for the remaining months of the year
- Handle contract management for job sites, online advertisements, and external collaborators/agencies.
- Create a memo based on aligned solutions when activating vendor, collaborator's service as well as referral bonus or other program for assigned regions.
- Process and track recruitment-related payments, including employee referral bonuses and vendor fees
- Reconcile data and process monthly payroll/payments for external collaborators (CTV) and internal referral programs based on approved proposals
5.Data Analytics & Market Intelligence
- Track, measure, and report on key sourcing metrics (e.g., cost-per-lead, conversion rates, channel effectiveness).
- Conduct continuous market mapping and competitor analysis to stay ahead of local labor market trends and adjust sourcing strategies accordingly.
- Manage and allocate the sourcing budget efficiently, shifting funds dynamically to the highest-performing channels (for senior officer)
- Prepare comprehensive monthly sourcing reports and present actionable insights to the TABP, TA Manager and/ or Operations Managers (when required)
REQUIREMENTS:
1. Education
- Bachelor's Degree in Human Resources Management, Business Administration, or a related discipline.
2. Experience
- Minimum 3-5 years of proven experience in Recruitment Sourcing, Mass Hiring, or Employer Branding. Deep understanding of the QSR, Retail, or FMCG industries is highly preferred.
- Proven track record of successfully managing high-volume candidate generation through diverse online and offline channels.
3. Essential Traits
- Hands-on ability to use design and video-editing tools (e.g., Canva, CapCut) to create compelling recruitment marketing materials.
- Comfortable working with numbers, managing budgets, and using data to evaluate channel performance.
- Proactive, highly energetic, and capable of adapting quickly to a fast-paced, high-pressure hiring environment.
- ATS experience is a plus.
- Strong work ethic, professionalism, and ability to work independently as well as collaboratively within teams.
JOLLIBEE BENEFITS & POLICIES
- Social Insurance (SI): contributions are calculated on 100% of the salary
- Additional Insurance: PJICO health insurance and 24/7 personal accident insurance.
- Salary & Bonuses: Competitive salary, 13th-month salary, and annual bonus.
- Leave Entitlement: 20 days per year, including 12 annual leave days, 4 sick leave days, and 4 family leave days.
- Flexible Working: One flexible work location day per week for official employees who have successfully completed probation.
- Training & Career Development: Clear job guidance, access to internal training programs, and opportunities for career advancement to senior management positions.
- Work Environment: A dynamic and engaging workplace with various employee engagement activities and team-building events.