Teacher Experience Manager/ Trưởng Phòng Quản Lý Trải Nghiệm Giảng ViênCÔNG TY CỔ PHẦN CÔNG NGHỆ GIÁO DỤC NATIVE X
Nơi làm việc: Hồ Chí Minh
Ngành nghề: Hành chính - Văn phòng, Nhân sự, Giáo dục / Đào tạo
Lương: Thoả thuận
Hình thức: Toàn thời gian
Ngày đăng: 08/08/2024
Hạn nộp: 19/10/2024
Mô tả công việc
Teacher Experience & Operations Manager (TEM) holds core responsibilities in the daily and periodical operation of the Teacher Experience Department (TED). We are seeking a proactive and professional candidate to lead the team in implementing and advancing all processes, policies, and regulations directly relating to the Teacher's journey at NativeX. This position will allow the potential candidate to broaden his/her horizons in both management and professional experience. Hence the impact positively contributes to the enhancement of one of the most high-standard learning platforms in Vietnam.
Recruitment and Selection (15%)
Research and implement recruitment channels to attract qualified teachers;
Coordinate the hiring process, including creating job descriptions, job postings, screening resumes, conducting interviews, and making hiring decisions;
Propose and manage recruitment's budget effectively.
Training & Performance Management (10%)
Monitor the onboarding process for new teachers, including orientation sessions and training programs;
Conduct regular performance evaluation and goal-setting sessions with teachers; promptly address any performance issues to maintain workflow efficiency;
Coordinate professional development opportunities to enhance teaching skills and promote continuous learning.
Compliance and Employee Relations (15%)
Enforce policies and procedures to ensure fair treatment for all employees;
Ensure compliance with relevant employment laws, regulations, and industry standards;
Maintain accurate and up-to-date employee records, including contracts and performance evaluations;
Monitor payroll, benefits administration, and other HR-related administrative tasks efficiently;
Monitor teacher inquiries, concerns, and grievances to create a positive and supportive work environment.
Operations Management (40%)
Oversee day-to-day operations including scheduling, class assignments, and issues resolution;
Collaborate with other departments to streamline processes and improve efficiency;
Monitor and promptly adjust workflow to enhance operational effectiveness;
Identify opportunities for process improvement and system development for operations functions in teacher management;
Collaborate with stakeholders to gather requirements and prioritize features for system development.
Cost Management (15%)
Negotiate advantageous terms with vendors and manage contracts for cost-effectiveness;
Implement and monitor a detailed budget to track expenses and make informed cost-control decisions.
Other (5%)
Collaborate with governmental bodies such as DOLISA and DOET when necessary;
Provide internal training sessions for team members when necessary;
Fulfill any additional tasks assigned by the line manager as needed.
Recruitment and Selection (15%)
Research and implement recruitment channels to attract qualified teachers;
Coordinate the hiring process, including creating job descriptions, job postings, screening resumes, conducting interviews, and making hiring decisions;
Propose and manage recruitment's budget effectively.
Training & Performance Management (10%)
Monitor the onboarding process for new teachers, including orientation sessions and training programs;
Conduct regular performance evaluation and goal-setting sessions with teachers; promptly address any performance issues to maintain workflow efficiency;
Coordinate professional development opportunities to enhance teaching skills and promote continuous learning.
Compliance and Employee Relations (15%)
Enforce policies and procedures to ensure fair treatment for all employees;
Ensure compliance with relevant employment laws, regulations, and industry standards;
Maintain accurate and up-to-date employee records, including contracts and performance evaluations;
Monitor payroll, benefits administration, and other HR-related administrative tasks efficiently;
Monitor teacher inquiries, concerns, and grievances to create a positive and supportive work environment.
Operations Management (40%)
Oversee day-to-day operations including scheduling, class assignments, and issues resolution;
Collaborate with other departments to streamline processes and improve efficiency;
Monitor and promptly adjust workflow to enhance operational effectiveness;
Identify opportunities for process improvement and system development for operations functions in teacher management;
Collaborate with stakeholders to gather requirements and prioritize features for system development.
Cost Management (15%)
Negotiate advantageous terms with vendors and manage contracts for cost-effectiveness;
Implement and monitor a detailed budget to track expenses and make informed cost-control decisions.
Other (5%)
Collaborate with governmental bodies such as DOLISA and DOET when necessary;
Provide internal training sessions for team members when necessary;
Fulfill any additional tasks assigned by the line manager as needed.
Yêu cầu công việc
Skills & Abilities
Excellent decision making and leadership skills;
Excellent interpersonal and conflict resolution skills;
Ability to mobilize and encourage staff to overcome challenges within complex, multinational environment
Experienced in researching and problem solving skills;
Have good skills in verbal and non-verbal communication; in both Vietnamese and English;
General & Specialist Knowledge
Have knowledge on current laws regarding the labor relating to industry and job responsibilities;
Have knowledge on system management in a large organization;
Education & Training
At least Bachelor degree in HR Management, Business Administration or related field;
English proficiency from IE 6.5 or equivalent;
Relevant Experience
At least 4 years experience in related position and in managerial position;
Related operational experience in the educational field is a plus
Special Requirements
Should be a team player; highly disciplined; proactive and tech-savvy;
Should be thorough and conscientious
Computer literacy - MS Office; G-suite CRM, etc
Excellent decision making and leadership skills;
Excellent interpersonal and conflict resolution skills;
Ability to mobilize and encourage staff to overcome challenges within complex, multinational environment
Experienced in researching and problem solving skills;
Have good skills in verbal and non-verbal communication; in both Vietnamese and English;
General & Specialist Knowledge
Have knowledge on current laws regarding the labor relating to industry and job responsibilities;
Have knowledge on system management in a large organization;
Education & Training
At least Bachelor degree in HR Management, Business Administration or related field;
English proficiency from IE 6.5 or equivalent;
Relevant Experience
At least 4 years experience in related position and in managerial position;
Related operational experience in the educational field is a plus
Special Requirements
Should be a team player; highly disciplined; proactive and tech-savvy;
Should be thorough and conscientious
Computer literacy - MS Office; G-suite CRM, etc
Quyền lợi được hưởng
Provide laptops for employees
Health insurance for all employees
15 days annual leave, 1 birthday leave 1 Christmas day leave
Internal Training (Technical & Functional)
Supportive and professional colleagues
Health insurance for all employees
15 days annual leave, 1 birthday leave 1 Christmas day leave
Internal Training (Technical & Functional)
Supportive and professional colleagues
Thông tin khác
Cấp bậc
Trưởng/Phó phòng
Kinh nghiệm
4 năm
Số lượng tuyển
1 người
Hình thức làm việc
Toàn thời gian
Giới tính
Không yêu cầu
Trưởng/Phó phòng
Kinh nghiệm
4 năm
Số lượng tuyển
1 người
Hình thức làm việc
Toàn thời gian
Giới tính
Không yêu cầu
Giới thiệu công ty
CÔNG TY CỔ PHẦN CÔNG NGHỆ GIÁO DỤC NATIVE X việc làm
1st Floor, The Manor Officetel Building, 89 Nguyen Huu Canh street, Ward 22, Binh Thanh District, Ho Chi Minh city, Vietnam
Quy mô: Từ 101 - 500 nhân viên
Việc làm tương tự
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Vị trí Teacher Experience Manager/ Trưởng Phòng Quản Lý Trải Nghiệm Giảng Viên do công ty CÔNG TY CỔ PHẦN CÔNG NGHỆ GIÁO DỤC NATIVE X tuyển dụng tại Hồ Chí Minh, Joboko tự động tổng hợp mức lương Thoả thuận, tìm thêm việc làm về Teacher Experience Manager/ Trưởng Phòng Quản Lý Trải Nghiệm Giảng Viên hoặc công ty CÔNG TY CỔ PHẦN CÔNG NGHỆ GIÁO DỤC NATIVE X ở các link phía trên
Giới thiệu công ty
CÔNG TY CỔ PHẦN CÔNG NGHỆ GIÁO DỤC NATIVE X việc làm
1st Floor, The Manor Officetel Building, 89 Nguyen Huu Canh street, Ward 22, Binh Thanh District, Ho Chi Minh city, Vietnam
Quy mô: Từ 101 - 500 nhân viên