Team LeaderCông ty TNHH JKA Việt Nam

Manage a team size of at least 10 members or higher
Provide leadership, guidance and support to team members, Identify goals and factors that improve member performance.
Being responsible for ensuring that all services of team are delivered within the SLA
Being responsible for leading the team to perform company policy, process & strategies, BPO quality management and Quality assurance.
Provide team members with necessary support and assistance to keep team morale andensure the smooth operation of the team
Creating an inspiring team environment with an open communication culture, utilising clear goals and objective setting to help the team succeed
Being responsible for running new projects and providing high quality training to the team
Additional compatible and related responsibilities which are not necessarily listed above