Tóm tắt công việc
The Business Analyst will lead an agile scrum team focused on enhancing the Byte Coach Product. They will have a good strategic understanding of brand priorities in order to maximise the impact of developed features and enhancements.
Key Responsibilities:
Lead Agile Scrum Team: Act as the
Product Owner, collaborating with cross-functional team members to define and prioritize product backlog items aligned with business objectives.
Requirements Gathering: Elicit, analyze, and document detailed functional and non-functional requirements for new features, enhancements, and integrations.
User Story Development: Translate requirements into user stories with clear acceptance criteria, ensuring alignment with user needs and product goals.
Stakeholder Communication: Work closely with internal stakeholders, including product management, marketing, and technical teams, to gather feedback, report on progress, and ensure expectations are managed effectively.
Performance Metrics and KPI Monitoring: Develop and monitor KPIs, identifying actionable insights and recommending strategies to improve performance and user engagement.
Continuous Improvement: Leverage agile principles to drive iterative development, ensuring regular product updates and optimizations based on user feedback and data analysis.
Guidance and Mentorship: Provide guidance to less experienced team members, fostering a collaborative and high-performance team environment.
Education & Experience: Bachelor's degree in Business, Computer Science, or a related field. Minimum of 5-7 years of experience in a business analysis or product management role, with a strong background in agile methodologies.
Analytical Skills: Demonstrated ability to independently resolve complex issues, make sound judgments, and improve existing solutions.
Technical Proficiency: Familiarity with mobile application development and experience with analytics tools for tracking KPIs in the restaurant or retail industry is preferred.
Communication & Influence: Proven track record of effective communication with both technical and non-technical stakeholders, with the ability to represent the product team internally and externally.
Problem Solving: Strong problem-solving skills with a focus on enhancing product functionality, user experience, and business impact.