Business Analyst

Tóm tắt công việc
The Company
Real Estate Doc (REDOC) is a B2B software platform that breaks the norm by converting traditional real estate and banking documentation and workflow transactions digital!
We are looking for young and motivated technically-skilled individuals to join us and be part of the change in digitising the real estate and banking industry!
The Career Opportunity
Want to work for a Singapore-based Tech Company? We are looking for skilled Business Analysts to work with us and drive the change in the industry.
The Business Analyst (BA) plays a key role in bridging business objectives with technical execution. You will work closely with stakeholders across departments to gather and analyze requirements, design workflows, and support development teams to deliver scalable ERP and SaaS-based web applications. You'll act as the translator between business needs and engineering realities, with a strong focus on digitization, automation, and user-centric design.
Your responsibilities:
1. Requirement Management
Elicit and document business and user requirements through interviews, workshops, surveys, and on-site observation.
Distinguish clearly between business needs, user expectations, and system constraints.
Write and maintain BRD, FSD, SRS, user stories, and use cases.
Prioritize requirements using MoSCoW, Value vs Effort Matrix.
2. Process Modeling & Documentation
Design wireframes, user flows, process diagrams, and mockups (via Figma, Lucidchart).
Maintain requirement traceability in tools like Jira and Confluence.
Clearly log change requests and impact assessments with proper stakeholder sign-off.
3. SDLC Engagement
Support all SDLC phases: Discovery, Development, UAT, and Deployment.
Work within Agile frameworks based on project context
4. Technical & System Understanding
Understand modern web application architecture, including Frontend, Backend, APIs and databases.
Actively participate in technical discussions with client-side engineers and solution architects to understand implementation feasibility and constraints.
Collaborate with internal technical teams to translate business requirements into clear data models, and system behavior.
Provide rough effort estimates and assist in timeline negotiation based on technical complexity, dependencies, and constraints.
Proactively identify and explain potential technical blockers, security concerns, or architectural limitations when clients raise feature requests or change requirements.
Understand and interpret common system error codes or integration failures to guide clients and internal teams toward quick resolution.
5. Stakeholder & Communication Management
Facilitate alignment between business and tech teams via meetings, reports, and status updates.
Communicate findings, issues, and proposals effectively in both verbal and written forms.
Produce clear documentation: meeting minutes, training guides, user manuals.
6. Product & Project Contribution
Support QA team in preparing test scenarios and validating acceptance criteria.
Participate in sprint reviews and release planning sessions.
Competitive salary package
Full salary for probation
13th-month salary
Mentoring and coaching from Seniors in the Organisation
Career path to becoming a Leader or Specialist along with a fast-growing startup
Overseas work opportunities in Singapore and the S.E. Asia region
Be part of a young, dynamic team, which are pushing the applications of technology to change the real estate industry
14 day Annual leave + Sick leaves + Vietnamese holidays
Comfortable work environment, no dress code