Technical Presales (English)

Job Description

● Manage the quality of overall deliverables throughout end-to-end sales process ● Collaborate with the Sales team to scope and define technical solutions in response to customer opportunities and requirements ● Participate in scope discovery meetings with prospects as requested ● Develop, design, document and deliver scope of works, hour/cost estimates, professional proposals that meets the customer's requirements ● Present value and technical knowledge when demonstrating ecommerce platforms ● Proactively build relationships with customers to become a trusted advisor ● Liaise and collaborate with the Delivery teams and act as a conduit to identifying the best-in-class solutions and ensure the successful delivery of those solutions ● Provide post-sales support to project managers in order to reduce costs and optimize profitability ● Take ownership and responsibility for customers' risks and issues, when required Requirements ● Good in both spoken and written English ● In depth, working knowledge of the product development lifecycle with good experience and understanding of the application development processes. ● In depth, working knowledge of at least one of .NET. PHP, Java technologies ● Strong experience with ecommerce, retail and B2B Commerce. ● 4+ year experience in IT service pre-sale experience and in customer-facing roles ● Previous experience of requirements gathering, design and solution building and the ability to replicate this in a commercial setting ● High level of understanding of search, recommendation and analytics systems ● Able to show and discuss a range of previous customer solution designs ● Organized and analytical, able to eliminate sales obstacles through creative and adaptive problem-solving approaches ● Good to have: ● Experience working/living in cross-culture, international environments ● Experience from international projects is a plus ● Bachelor's degree or equivalent years of experience in related position Benefits What You Will Get? ● Work in an international environment with a Sales/Marketing team located in 7 countries ● Take part in SmartOSC rigorous Business Events calendar of over 10 events annually, including our internationally recognized flagship event Meet Magento Asia ● The deep insight of E-commerce and enterprise-level retailers in various countries: Singapore, Thailand, US, UK, Australia At SmartOSC, we offer the bests to your values: ● Attractive salary package (Base salary + Incentives + Bonuses) ● Performance review twice a year ● Flexible working hour (between 7:30am - 7:30pm on staff's preference) ● Premium health care up to $3,000/year ● Working in One of the largest Ecommerce Agencies in South East Asia- Professional English environment ● Free English, Japanese and professional training packages ● Annual company trip inside or outside Vietnam ● Other fun activities: happy hour, quarterly team building, football club, yoga club, swimming club, charity activities, etc. ● Free entertainment parties: Birthday party, Anniversary party, Sum-up Party, Year-End Party, etc