Mô tả Công việc
Strategic Account Management: Take full ownership of a designated customer portfolio, ensuring the successful execution of sales plans and achieving consistently high service levels to meet revenue targets.
Business Development: Systematically screen, identify, and cultivate new business opportunities. Proactively convert prospects into long-term partners in alignment with the company's expansion strategy.
Sales Cycle Coordination: Manage the end-to-end sales process, including contract negotiations, order fulfillment, product development initiatives, and dedicated customer support.
Customer Relationship Management: Act as the primary point of contact for client feedback and complaints, ensuring swift resolution and high levels of satisfaction.
Market Intelligence & Analysis: Collect, report, and analyze field data regarding current and future market trends. Provide actionable insights to enhance market penetration and competitive positioning.
Process Optimization: Continuously suggest and implement improvements to streamline internal workflows, maximize sales revenue, and elevate the overall customer experience.
Strategic Support: Provide direct assistance to the Commercial Manager and Board of Directors on high-priority projects and team initiatives.
Compliance: Ensure all commercial activities strictly adhere to internal corporate policies and external legal regulations.