Responsibilities
Lead a team of customer
developers to build a culture focusing on talent strategy and skills development to deliver on successful cloud transformation outcomes for customers and accelerate business goals for territory.
Foster partnerships with key customers across the book of business, providing leadership related to cloud, transformation and relevant industry trends.
Partner with Google Cloud sales leadership to define technical go-to-market strategies and execution plan for the team's book of business.
Balance technical leadership with operational excellence, lead workload and opportunity review meetings and provide insight into how to achieve a technical agreement and migration strategy, working directly with customers, partners, and prospects.
Work cross-functionally across Google, partners, and teams to resolve technical roadblocks including capacity needs, constraints and product issues affecting customer satisfaction.
Minimum qualifications:
Bachelor's degree or equivalent practical experience.
10 years of experience with cloud native architecture in a customer-facing or support role.
Experience in, or supporting, the financial services industry.
Leadership experience, such as people management, team lead, mentorship, or coaching.
Ability to travel up to 25% of the time as required.
Preferred qualifications:
Experience with software life-cycle, building tools, and architecting and developing software for scalable, distributed systems, including data platform, AI/ML and infrastructure.
Experience as a pre-
sales manager or a people manager in a technical customer-facing role within a professional services or
sales engineering team.
Experience managing a team through sales processes, operations and career development, including account mapping, quota setting, quarterly/annual performance management, and managing sensitive information.
Experience engaging with, and presenting to, technical stakeholders and executive leaders, including tailoring and delivering compelling messages by audience, asking questions and leading conversations that drive business opportunity.