Build up business relationships with customers in assigned applications by providing technical services, product knowledge, and related technology in term of application recommendations, technical seminars, certificates, and related documents support.
Expand market and customer base in assigned applications by collaborating with commercial team according to business direction of company.
Realize movement of customers, suppliers, competitors in assigned applications about their products and applications for considering improving or develop products and services of company.
Manage product quality claim and complaint from customers in assigned applications.
Support technical information in assigned products and collaborate with other functions for making decision about product quality issues of company.
Finding opportunities for new product development and new application development in assigned applications.
Perform safety, environmental, and energy work according to the company's policies, rules and regulations, and legal requirements.
Participate in productivity improvement activities according to the company's policies.
Perform other tasks as assigned by the superior.
Education: Bachelor's degree in Chemical Engineering, Petrochemical, Materials or related fields.
Experience: Minimum 1 years of experience in
application engineering, R&D, or technical customer service.
Skills:
Strong knowledge of product applications and related technologies.
Excellent communication and presentation skills (technical seminars, customer training).
Analytical and problem-solving abilities.
Proficiency in MS Office; knowledge of Power BI or data analysis tools is a plus.
Language: Good command of English for communication and technical documentation.
Attitude: Proactive, responsible, collaborative, and continuous improvement mindset.
Competitive salary based on experience and qualifications.
Performance bonus annually tied to business results.
Comprehensive insurance including statutory coverage and extended health insurance.
Training & development opportunities with technical courses, soft skills workshops, and professional certifications.
Career advancement in a dynamic and professional environment.
Annual leave plus additional special leave days.
Team activities such as company trips, team building, and internal events.