Technical Service Engineer

Build up business relationships with customers in assigned applications by providing technical services, product knowledge, and related technology in term of application recommendations, technical seminars, certificates, and related documents support.
Expand market and customer base in assigned applications by collaborating with commercial team according to business direction of company.
Realize movement of customers, suppliers, competitors in assigned applications about their products and applications for considering improving or develop products and services of company.
Manage product quality claim and complaint from customers in assigned applications.
Support technical information in assigned products and collaborate with other functions for making decision about product quality issues of company.
Finding opportunities for new product development and new application development in assigned applications.
Perform safety, environmental, and energy work according to the company's policies, rules and regulations, and legal requirements.
Participate in productivity improvement activities according to the company's policies.
Perform other tasks as assigned by the superior.