Technical Support (CallCenter)

LOTTE INNOVATE VIETNAM COMPANY LIMITED

Địa điểm làm việc: Hồ Chí Minh

Hết hạn: 19/10/2024

Chi tiết công việc
Giới thiệu công ty

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Mô tả công việc

Receive and process requests from customers
Support and resolve issues arising from CallCenter operations
Receive requests, analyze and discuss with vendors about solutions for customers
Support installation and configuration of CallCenter software (CRM)

Yêu cầu

Experience as a Technical Support, IT Helpdesk, ...
Ability to grasp and understand tools and websites related to CallCenter (will be trained)
Basic knowledge of computer systems, networks and computer software
Good communication skills, English skill is an advantage
Ability to work under pressure and good time management
Quick situation handling skills

Quyền lợi

13th month salary.
Annual salary review
Dedicated budget for staff training: technical, soft skills, English, Korean classes.
Telephone allowance.
Provide Travel Expense for work
We pay health and social insurance.
We pay PIT
Birthday gift
Marriage Gift
Baby born Gift
Holiday and Tet Gift
Funeral support
12 days of annual leave + 1 days of Establishment Ceremony Date + 2 days of Refresh Leave for 1 year joined
We provide yearly health check-ups with International Hospital.
Team Building activities:
Annual outdoor Team building
Monthly birthday Party
Provide working equipmennt (PC/Laptop)

Thông tin khác

Cấp bậc
Nhân viên
Kinh nghiệm
1 năm
Số lượng tuyển
1 người
Hình thức làm việc
Toàn thời gian
Giới tính
Không yêu cầu

Thông tin chung

Ngày hết hạn: 19/10/2024
Thu nhập: 10 - 15 triệu

Giới thiệu công ty Xem trang công ty

As a driving force within the LOTTE Group, LOTTE INNOVATE is a leader in business transformation, offering platform-based services to guide customers through their digital evolution. Since 1996, we have specialized in creating a valuable future with IT, spanning industries such as retail,...

Quy mô công ty

Từ 101 - 500 nhân viên

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