Ensure day to day operational efficiency of the section
Keep a diary of appointment and the meetings for Housekeeper.
Collect and distribute mail, fax....
Answer Housekeeper's phone call and write down message when Housekeeper is not available. Type letters, memos and reports for Housekeeper and keep files up to date. Also keep a master file for control purposes.
Type
purchasing requisition and enter them in the control ledger and then file PR with purchase order when it is returned by Purchasing Department, also follow up with Purchasing department.
Type monthly reports (including inventories store, apartments status, laundry report)
Type supply requisitions and forward them to Accounts Department.
Type staff annual leave requests, sick leave report
Contribute to overall operational efficiency
Keep an up-to-date control book of staff presently working in Housekeeping Dept.
To secure lost and found items, and to follow up all loan articles to the Tenant, retrieve or replenish as necessary.
Control petty cash according to Head of Housekeeping/ Assistant Head of Housekeeping's instructions.
To ensure proper keys handling, follow key sign out/ in procedure.
Prepare maintenance request, forward to Engineering. Keep track and follow up on all urgent maintenance requests.
To answer the telephone promptly and courteously and log all incoming telephone messages.
Strong organizational and time management skills.
Excellent written and verbal communication skills.
Proficiency in computer applications, including hospitality management software and standard office programs (Word processing, data management). Computer skills: Proficient in office software such as Microsoft Word, Excel, Power Point.
High level of attention to detail and commitment to accurate documentation.
Ability to work independently with minimal supervision and as part of a team.
Professional and courteous demeanor, especially when interacting with guests and staff.
Physical stamina to stand or sit for extended periods and perform some light lifting if required.
College or University Degree in Hotel/Tourism Management (advantage)
Experience of one year or more in a related position.