Ticketing ExecutiveCÔNG TY CỔ PHẦN VIỆT NAM TICKETS

Nơi làm việc: Hồ Chí Minh

Ngành nghề: Hàng không, Kinh doanh

Thu nhập: 8 - 15 triệu

Hình thức: Toàn thời gian

Ngày đăng: 28/10/2024

Hạn nộp: 27/11/2024

Ứng tuyển

Phản ánh

Mô tả công việc

Received customer requests (via hotline, chat or emails), quoted prices, ticket conditions, and airlines regulations,... for customers.
Making reservations, monitored ticket issuance deadlines and issuing air tickets through online platforms (GDS: 1G/1A/1S,... or Portal, LLC web/app). Follow up bookings, process and support online ticket bookings.
Handled customer inquiries related to reservations and support services such as baggage, seats, ticket changes, refunds, add-on requests, check-in online, meal reservation, Visa, ....
Updated the ticket prices, new routes, and policies of the airlines to advise and arrange the best plans for customers. Learn and operate a computerized reservations system.
Collaborated with internal departments to resolve issues and enhance customer satisfaction.
Complete daily reports and other assigned duties. Manage assigned customer list.

Yêu cầu

Diploma in business administration, English, tourism, culture, hotel management,...
At least 06 months as a Ticketing Staff or experience in Travel/ Visa/ Hotel/ Tour... is a plus.
Proficient of Airline Reservations: GDS (Galileo, Abacus, Amadeus, Sabre,...), Platform Portals (IAG, Tripstack, Farelogix, Travelport, Agentconectbiz, ....) and the LCC web/app.
Understanding of passport and visa processing, Tour, booking hotel,... is a plus.
Quick learner, willing to practice and be trained.
Being patient, attentive to detail, and responsible. Calmness, ability to find solutions, even when busy and/or under stress. Competent in handling difficult situations.
Strong communication skills - verbal, written and active listening. Fluency in English and Vietnamese.
Customer service experience is preferred but not required.
Computer literacy with fast and accurate data entry skills, attention to detail.

Quyền lợi

- Salary: Range (8-15M) + Bonus (Depending on capacity).
- Opportunities to be trained by professional co-workers. Multicultural working environment.
- Full benefits according to regulations (Social Insurance, Health Insurance, Holidays, Lunar New Year, 12 day of annual leave entitlement....).
- Supplied with full working equipment.
- Probation from 1-2 months (Depending on capacity).
- Bonus for diligence, 13th month salary, ...

Thông tin khác

Địa điểm làm việc
- Hồ Chí Minh: 69 Võ Thị Sáu, Phường Võ Thị Sáu, Quận 3
- Hồ Chí Minh: 173 Nguyễn Thị Minh Khai, Phường Phạm Ngũ Lão, Quận 1
Thời gian làm việc
Thứ 2 - Thứ 7 (từ 08:00 đến 17:30)
Cấp bậc
Nhân viên
Kinh nghiệm
Dưới 1 năm
Số lượng tuyển
3 người
Hình thức làm việc
Toàn thời gian
Giới tính
Không yêu cầu

Nộp hồ sơ ngay

Giới thiệu công ty

CÔNG TY CỔ PHẦN VIỆT NAM TICKETS việc làm

8 - 20 triệu VNĐ

Hồ Chí Minh

01/12/2024

Vị trí Ticketing Executive do công ty CÔNG TY CỔ PHẦN VIỆT NAM TICKETS tuyển dụng tại Hồ Chí Minh, Joboko tự động tổng hợp mức lương 8 - 15 triệu, tìm thêm việc làm về Ticketing Executive hoặc công ty CÔNG TY CỔ PHẦN VIỆT NAM TICKETS ở các link phía trên

Giới thiệu công ty