Mô tả công việc
Mô tả công việc
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• Lead: 5 team members
• Lead and monitor daily operations with a hands-on mindset to ensure seamless fulfillment
• Manage customer relationships and engage early in the NPI (New Product Introduction) stage.
• Handle customer complaints and mitigate operational risks
• Oversee supplier billing alignment and customer AR (Accounts Receivable) collection.
• Collaborate with cross-functional teams and leverage market intelligence to improve workflows.
Yêu cầu
• 5+ years in a management/leadership role.
• 3+ years in operations or customer service.
• Has experience in the packaging-related industry.
• English proficiency (TOEIC 780+ or equivalent). Good professional command of Chinese
• Hands-on problem solver with strong risk management capabilities.
• Excellent communication and stakeholder management skills (team & executives)
• Nice-to-Have:
• Experience in manufacturing, outsourcing, or global supply chain operations.
• Hands-on experience with ERP systems (SAP, Oracle).
* BENEFITS & PERKS
• Compelling Package: 13th-month salary + Annual Profit Sharing (up to $1,200 USD).
• Work-Life Balance: Work From Home every Saturday.
• Insurance: Full SHUI coverage (BHXH, BHYT, BHTN) as per Vietnamese Labor Law.
• Workplace & Tools: Laptop provided; annual company trip & team building activities.
• Environment: Professional, modern, transparent, and friendly working environment.
• Leave Policy: Paid annual leave and holidays in accordance with labor laws and company regulations.
Quyền lợi
Thưởng
Compelling Package: 13th-month salary + Annual Profit Sharing (up to $1,200 USD)
Chăm sóc sức khoẻ
Work-Life Balance: Work From Home every Saturday
Giải thưởng
Leave Policy: Paid annual leave and holidays in accordance with labor laws and company regulations
Thông tin khác
NGÀY ĐĂNG
[protected info]
CẤP BẬC
Trưởng phòng
NGÀNH NGHỀ
Dịch Vụ Khách Hàng > Dịch Vụ Khách Hàng
KỸ NĂNG
Chinese Speaking, Customer Service, Operations Management, Handling complaints, Customer Relationship Management
LĨNH VỰC
Bao bì/In ấn/Dán nhãn
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
5
QUỐC TỊCH
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