Training Assistant/ Training Officer (Ha Noi)

Functional Objective:
Ensure we are delivering the best culture training service by:
● Conduct skills training, mainly focusing on Culture Training and soft skill training to ensure staff have comprehensive skills to work effectively.
● Assist to develop training courses, compose training materials and suggest new courses to deliver the most updated information.
● Qualify training courses through post-training survey to improve the quality of training.
Key Responsibilities:
❖ 70% Training Arrangement and Delivery
● Conduct HR part of "Culture training" to ensure newcomers understand and adapt to our company culture in efficient way.
● Support in cooperation with outsource vendors and suppliers to organize required training courses for staff, and ensure staffs receive training certificates (CPR, Certificates for PTs, Yoga instructors etc.) after completing the courses.
● Coordinate with Corporate Office and related departments to arrange staff training programs based on organizational and employee needs, such as Mastery Accelerator courses.
● Conduct soft skill training courses by HR for supervisor level and below with enthusiasm to help staff get developed.
● Assist to manage the delivery of training programs to ensure company training standard.
● Arrange continuous training for unsuccessful participants to give continuous improvement.
❖ 15% Training Needs and Training Material
● Read and use questionnaires and surveys to improve self-skill and analyze training needs to propose new courses to give training and development opportunities to all staff.
● Support in developing training resources for in-house courses with high standard.
● Compile Training Material of all departments, standardize the format, translate into English - Vietnamese and vice versa.
❖ 5% update and report Training Courses
● Regularly update information related to training within the industry and report on monthly training activities.
❖ 5% Training Administration
● In charge of training related administration as per request.
❖ 5% Other assignments
● Handle/ Support ad-hoc projects, or other assignments as per request.