Travel Consultant (german/ groups inbound - b2b)

CÔNG TY CỔ PHẦN DU LỊCH EXOTISSIMO VIỆT NAM

Địa điểm làm việc: Hồ Chí Minh

Hết hạn: 29/06/2023

Chi tiết công việc
Giới thiệu công ty

Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc tương tự tại đây:

Mô tả công việc

Working within a team, you will be in daily contact with our clients and sales offices, processing bookings, answering questions and creating travel itineraries. We have clients from all over the world handled by different Inbound Departments.
A good Travel Consultant is focused on providing the best service/advice to our agents, has good product knowledge and keeps looking to improve it, has a professional mind-set and a passion for travel and his/her work.
Responsibilities:
● Correspond with overseas travel agents and partners of the company and provide them accurate, up-to-date and correct travel information
● Advise, create outlines and Travel itineraries for Tour operators/ Travel agents
● Make quotations/proposals and reconfirm bookings with/for overseas agents
● Make reservations with local suppliers and hotels if needed
● Understand about the existing and new products being offered by the company to be better able to fit the client requirements
● Work with the Operations team to deliver optimal service to clients on the ground
● Issue invoices in due time and assist accounting department with regard to payment
● Ensure all sales are reported in Tourplan software for your sales report
● Ensure EXO standards and Inbound processes are followed
● Look to improve handling time and productivity by making suggestions on how to simplify or speed up work processes
● Strive to achieve a high ratio of conversions versus enquiries.

Yêu cầu công việc

● Bachelor's Degree in Hospitality, Tourism, Business or other related field
● Good command of written and spoken English
● Minimum 2 years of experience in Inbound Tour Operations (Western source markets)
● For the German Inbound Department vacancies: Knowledge of the German language and/or experience with German series would be definitely a plus
● For the Groups Inbound Department vacancy: Experience with ad hoc leisure groups and series handling would be definitely a plus
● Good attitude, well organized, hardworking, with the ability to work as part of a team
● Interest and/or experience in the travel industry
● Understanding of sustainability and responsible tourism is a plus.
Skills:
● Affinity with travel industry and knowledge of destination and surrounding countries
● Ability to work under pressure in peak season periods within timeline
● High degree of customer service with an eye for detail and presentation
● Strong organizational skills, ability to work under pressure and to prioritize tasks
● Good computer literacy (MS Office; Travel related software)
● Be able to suggest improved ways of working to positively impact people's life and the environment.
Benefits:
● Work in a friendly working environment and good team building activities
● 18 days of annual leave and can be carried to the next year
● Parking fee support
● Health insurance and accident insurance since signing the first labor contract
● Other benefits according to the festive seasons will be shared at the interview
● Flexible working style, can work from home or at the office
● Participate in all online training programs of the whole EXO Group
● Priority pricing policies for family's trips
● 13th month salary up to the business performance of each year.

Quyền lợi được hưởng

Profit sharing, 13th month salary
Medical care and annual health check
The training programs of the whole EXO Group

Thông tin khác

Ngày Đăng Tuyển
30/05/2023
Cấp Bậc
Nhân viên
Ngành Nghề
Tư vấn, Hàng không/Du lịch, Nhà hàng/Khách sạn
Kỹ Năng
Tư Vấn Du Lịch, Tourism, Hospitality, English, Inbound Travel
Ngôn Ngữ Trình Bày Hồ Sơ
Tiếng Anh

Nộp hồ sơ liên hệ

CÔNG TY CỔ PHẦN DU LỊCH EXOTISSIMO VIỆT NAM

Giới thiệu công ty Xem trang công ty

EXO Travel is a premium Destination Management Company (DMC) providing bespoke travel solutions for tour operators and travel agencies across a growing portfolio of destinations. Since 1993, we have been crafting distinctive, authentic travel experiences that expand horizons and deliver lasting, positive impacts.

We are a purpose-driving company and, if you are successful in your application, you will find that working at EXO is more than just a job. As a member of the EXO family, you will play an important part in our mission to expand horizons and create meaningful positive impacts in the destinations we operate in. Furthermore, we offer in-house training courses, exciting growth opportunities, great benefits and a supportive team culture.

Đây là công ty du lịch nước ngoài được sở hữu giấy phép kinh doanh đầu tiên tại Việt Nam. Hiện nay, công ty đã mở rộng thêm rất nhiều chi nhánh ở Đông Nam Á và Trung Quốc. Với đội ngũ nhân viên giàu kinh nghiệm, dịch vụ khách hàng chất lượng, Exotissimo vẫn đang trở thành một trong những đơn vị được nhiều khách hàng tin tưởng lựa chọn.

Quy mô công ty

Từ 101 - 500 nhân viên

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