Trưởng Bộ phận An ninh /Chief Security

Responsibilities:
• Establishes good communication and good will with informal leaders and relevant members of local community
• Establishes strong relationship with contracted security guard company.
• Supervises out-scoured Security Guards for ensuring adherence to hotel policy
• Coordinates and organizes the day to day operations of the department including planning and controlling
• Manages the develop and implementation of departmental standards
• Ensures all patrolling, inspection and escort duties are performed to a high standard
• Monitors and maintains all product and performance standards and ensure action is taken when standards are not met
• Ensures firearms and other weapons are not carried by staff when on duty
• Supervises emergency drills
• Records emergency drill information in correct forms and maintain records in accordance with Novotel Danang Premier policy
• Oversees the security department including layout of security personnel and their detailed and regular training
• Carries out monthly fire inspections
• Maintains a good knowledge of the liquor act and criminal code
• Performs leadership training for all senior security personnel
• Ensures all contracted security guards are aware and trained in Novotel Danang Premier P&P
• Reports all performance concerns of contracted staff to relevant contact at contractors after informing General Manager & Executive Assistant Manager.
• Check and analyze all incoming reports to formalize action plan
• Maintain the loyalty and discipline of all security personnel
• Ensure the all security personnel as well as hotel's staff are adhering to P&P and security procedures
• Establish good cooperation with hotel's senior staff with other hotels
• Coordinate with the local investigator in crimes & accident handling and investigating
• Prepare security plan for specific events (seminar, conference, government guest, with wedding etc.)
• Works with Human Resources on manpower planning and management needs
• Works with Director of Finance in the preparation and management of the Hotel's budget.
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers
• Log security incidents and accidents in accordance with hotel requirements
• Maintains hotel in conjunction with the Crisis Management Team prepare emergency procedures upon advice from relevant authority that cover such emergencies as Fire, Power Outage, Bomb Threat, Cyclone Warnings, etc
• Fully conversant with all hotel emergency procedures
• Is prepared to implement assigned tasks during emergencies such as fires, power failures and bomb threats
• Ensures departmental Risk Management Calendar actions are up to date as per monthly calendar schedule.
• Keeps General Manager Informed at all times on incidents or concerns