Tuyển dụng PCA Sales consultant ( Nhân viên tư vấn bán hàng) tại Hồ Chí Minh

Position: Parts, Clothing & Accessories Sales consultant
Description:
1) Customer Service
· Provide excellence customer service to all of the dealership's customers.
· Greet customers immediately, in a courteous and friendly manner.
· Develop and share knowledge of all PCA, parts history, and motorcycle service.
· Must possess the ability to work with several customers at one time while maintaining individual customer satisfaction.
· Handle telephone transactions quickly, and courteously.
· Point out any additional products that may compliment the customer purchase.
· Assist customers with determination of PCA requirements
· Keep track of sold PCA.
· Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to excellent customer service.
· Make quotations, get customer approvals, place orders and follow up on orders.
· Meet PCA revenue targets.
· Be flexible and adjust to showroom traffic.
2) Sales Department Support
· Interface with Sales Executives and ensure their customers PCA needs are met.
· Consult customers on motorcycle customization and take their accessory orders.
· Organize events and presentations to showcase new products.
· Customize display motorcycles within approved budgets to showcase new products.
Service Department Support
· Interface with Service Technicians and ensure their PCA needs are being met.
· Recommend related PCA, which may be required for a job.
· Notify service personnel when special parts or back-ordered parts are received.
· Maintain cleanliness of PCA Display in Service Write-up area
Clean & Efficient PCA Environment
· Receive and process parts from distributors, check merchandise received against purchase invoice, and prepare product for showroom floor.
· Conduct or participate in periodic physical inventory of all merchandise (counts, reports etc.).
· Ensure merchandise displays are stocked, clean, and appealing to customers.
· Maintain updated customer mailing lists.
· Become familiar and efficient with all phases of the computer system required for PCA management.
· Work with suppliers to obtain latest information on motorcycle parts & accessories.
· Report weekly on department performance.
· Attend required instructor led and online based trainings.
Other Duties
· As assigned.
Supervisory Responsibilities
· Monitor ordered accessories
Commitments
· Treat all employees and customers fairly, courteously, and with dignity. · Be prompt and available for flexible scheduling. · Demonstrate a professional approach to customer service. · Accept direction, follow instructions, and work well with other people.