UAC & Claim Assistant Manager

Summary Position: The UAC & Claims Assistant Manager is responsible for handling Uncleared and Abandoned Cargo (UAC) Containers, Cargo Claim Handling, Sanction Check of Booking Release.
Responsibilities
1. Handling UAC Containers:
- Follow up and determine long-standing containers based on the policy. Encourage and support Clients to take the containers.
- Coordinate with Global UAC team, POD and POL to handle UAC containers and send weekly updates.
- Investigate, provide solutions, and take necessary actions to release containers if confiscated or detained by authorities.
- Oversee the process of re-exporting, abandoning, or disposing of UAC cargo.
- Keep records of all communications for at least one year.
- Provide detailed reports on accrued idling costs and recovery processes.
- Ensure compliance with MSC procedures and local regulations.
2. Cargo Claims Handling:
- Handle incoming claims from customers, including necessary documentation.
- Investigate claims thoroughly, coordinating with relevant stakeholders.
- Maintain effective communication with clients, insurance companies, and internal departments.
- Work towards resolving claims efficiently and mitigating losses.
- Ensure compliance with company policies and legal requirements and maintain accurate records.
3. Sanction Check of Booking Release:
- Ensure bookings comply with international sanctions and trade regulations.
- Conduct risk assessments for each booking.
- Maintain accurate records of compliance checks.
- Stay updated with changes in sanctions and trade regulations, provide training and awareness on compliance.