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Mức lương: Thỏa thuận
Loại hình: Toàn thời gian
VIETNAM - Hanoi - Francophone Concierge
- Job title: Francophone Concierge
- Job function: Staff
- Location: Vietnam
- Experience level: Proven experience in tourism with a minimum of 2 years .
- Salary: Experience dependent
- Expire date: 31-07-2024
JOB DESCRIPTION
The concierge holds a key position with a mission to delight clients throughout their stay, ensuring that every customer's holiday reaches a 100% satisfaction level in any circumstances.
Tasks:
Tasks:
- Verify all information before departure to ensure the trip meets travelers' expectations.
- Assist travel counselors in finding ideas to enhance the travelers' experience on-site.
- Be readily available for travelers on-site, addressing any requests to assist and facilitate their trip.
- Carefully follow up on all journeys before, during, and after the trip to ensure a seamless experience.
- Serve as a liaison between travelers and travel counselors.
- Update (and find) recommended restaurants, cafes, etc.
- Collaborate with different teams (sales, production, reservation, operation) to ensure the quality of services on-site.
JOB REQUIREMENTS
Concierge :
- Distinction and discretion.
- Reactivity and clever resourceful.
- Good general culture and a good level of French
- Multi-skilled.
- Adaptability.
- Pleasant personality & powerful confidence.
- Love of customer contact.
- Courtesy.
- Good elocution.
- Must be patient & quick decision-maker at the same time.
- Creativity.
- The concierge has to adapt himself to any client's profile.
- Always find a solution.
- Positive attitude.
- Skillful psychologist.
- Hard worker.
- Be diplomatic.
- Put your ego aside.
- Free from preconceived ideas.
WHAT WE OFFER
Working time
- 40 hours per week (8h30 - 12h & 13h30 - 17h30)
- Off on Saturday & Sunday
- 12 days of annual leave entitlement
Benefit & Advantage:
Staff Wellness Program:
- Annual Medical Checkup
- Personal accident and health insurance 24/24 (PTI)
HOW TO APPLY
Do you believe that you could make a difference at Easia Travel? Please send a cover letter and CV to Human Resource Department
APPLY FOR THIS JOB
xNộp hồ sơ liên hệ
Easia Travel CO., LTD
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