VIETNAM - Hanoi - Product Executive

VIETNAM - Hanoi - Product Executive

JOB DESCRIPTION

1. ​Research, create, and launch new products and update current products

- Research and analyse current products, customers' needs, trends of tourism products, competitors' websites and products
- Develop new products in Vietnam (GIT/SIC/Series and FIT), thematic tour program (family tours, honeymoon tours, etc.), multi-country and combination tours
- Coordinate with the Quality Control Department to conduct regular product evaluations (in-the- field inspections and reviews of feedback) to review current products

- Support the Product Manager in providing training for the Operation, Sales, and Marketing Department on new products and updated products
- Inform and suggest the creation of new products to the Product Manager
- Inform and suggest updates or remove current products based on an analysis of quality control reports and report this to the Product Manager

- Give sales staff advice when they have special requests and difficult requests from clients
- Support the sales staff with tools for selling products more effectively (training about unique selling points of products)

- Coordinate with the Operation Department to build and verify the logistic of tours, products and programs
- Recommend the alternative tour options when needed
- Coordinate with tour guides and tour operators to create the most suitable itinerary proposed to clients

- Update all the factsheets and provide pictures for new products and send them to the Marketing Department to upload on the B2B website

- Conduct an inspection trip

JOB REQUIREMENTS

- Fluent in English language
- Good knowledge of the Tourism field, Hotel and Tourism Management
- Good knowledge about products and destinations in Vietnam
- Good analytical, problem-solving and decision-making skills
- Good presentation skills
- Good communication skills
- Good planning and organisational skills to balance and prioritise work
- Self-motivated to learn new concepts and participate in new projects
- Characteristics: pleasant personality, positive attitude, open-minded, honest, active and decisive

University: Bachelor's or Master's in Hotel / Tourism / Foreign languages or other related fields Experiences

At least one year of experience in the same position

WHAT WE OFFER

Staff Wellness Program:

HOW TO APPLY

Do you believe that you could make a difference at Easia Travel? Please send a cover letter and CV to Human Resource Department

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