[vinpearl] Giám Đốc Vận Hành khách sạn

- Be responsible for all aspects of operations at the hotel, be the P.I.C in some areas as assigned by General Manager, assist the General Manager and replace him in his absence.
- Improve and upgrade the employee's performance on a periodic plan and as required.
- Be responsible for reviewing the implementation plans by the property, as well as review with General Manager in controlling the deployment of implementation plans and assessing the results.
- Be responsible for reviewing budget execution and assessing performance of the property
- Implement the specialized inspection for the property/department, review and rectify disadvantages according to compliance checklist and assess the level of compliance with the Regulations and Charters
system
- Be responsible for checking service quality of the property
- Promotion for the implementation of plans, improving the quality and efficiency; find initiatives to alter and optimize efficiency, improve service quality and implement approved measures to optimize revenue & costs.
- Build the training materials for products, services and workmanship according to excellent standards in order to develop and delivering high-class services