Windows Technical Support Engineer

Main Responsibilities

• Master communication skills to ensure customers have enough confidence in the solutions provided by Microsoft.

• Help Microsoft customers solve the technical problems encountered in the use or deployment of Windows operating system.

• Represent Microsoft to achieve higher customer satisfaction.

• Use accurate analysis tools to analyze problems.

Qualifications

• Fluent in English/Chinese listening, speaking, reading and writing.

• Interested in long-term development in IT direction. Computer related major or IT working background candidate is preferred.

• Excellent customer service awareness and communication skills.

• Fast learning and excellent problem-solving skills.

• Positive and cheerful, with strong passion and good cooperation spirit.

• Be able to accept shift arrangement and adapt to fast-paced and high-intensity working environment.

• Salary package: $800 - $1200
• The salary package does not include wages for night shift work.
• Social and Health insurance follow Vietnamese Law
• Young & Dynamic Working Environment
• International Culture