Workforce & Organization Planning Specialist

As a Workforce & Organization Planning Manager, you will have the opportunity to work with Business Units to understand, analyze trends and patterns on volume injection in order to addresses some of partner largest and most complex people-related challenges and sustainable business results. Our key capabilities include:
Productivity management
- Design and provide policies, procedures and regulations on productivity management of impacting staffing and scheduling, thereby increasing the organization's productivity;
- Design the detailed goal setting and cascading, cycle and activities, performance evaluation & rating scale, performance distribution, calibration, roles of relevant stakeholders, linkage with rewards, etc
- Oversee process management of real-time scheduling and workload management to meet service-level requirements;
- Carry out analysis and evaluation reports on work performance and productivity
Workforce planning
- Demonstrate technical capabilities in providing policies, procedures and regulations, and taking a practical, business-driven approach to solving complex workforce challenges;
- Organize and control the annual optimal headcounts principle;
- Guide and monitor HR compliance on Workforce & Organization process
- Provide internal and external reporting to stakeholders; ad-hoc reports and insights to Execs/HO as requested;
- Conduct the analysis from data gathering & collection, working with stakeholders for clarification, template standardization
Process Transformation & Stakeholder management:
- Incorporate new HR digital technologies and the overall improvement of HR process efficiency
- Up-to-date with key technical and functional skills and industry (HR) trends;
- Proactively maintain continuous internal communication with staff, managers, and directors regarding load balancing and staffing needs, in real-time, and historically;
- Lead meetings with management to assess performance and identify and mitigate risks;