Purpose of Position
The Zonal Design, Monitoring, Evaluation, Accountability, and Learning (DMEAL) Officer provides strategic technical leadership to strengthen assessment, monitoring, evaluation, accountability, and learning across programs and projects in the assigned zone. The role enhances program quality and effectiveness by strengthening DMEAL systems, promoting evidence-based decision-making, and supporting continuous learning and improvement.
Working closely with the Zonal Programs Manager and DMEAL Manager, the Officer builds staff and partner capacity in DMEAL, Development Program Approach (DPA)/Adaptive Program Approach (APA), Most Vulnerable Children (MVC) and Registered Children inclusion, gender equality and social inclusion, and household and family resilience. The role supports Area Programs and projects to meet DMEAL standards, strengthen community ownership and sustainability, and ensure effective application of the Community Engagement and Sponsorship Plan (CESP).
Serve as the Zonal Security Focal Point, supporting Zonal Programs Manager in implementation of security policies, monitoring risks, and promoting staff safety and compliance across the assigned zone in coordination with relevant functions.
Key Responsibilities
1. Technical Support and Capacity Building in DMEAL (35%)
- Provide zonal-level technical support to Area Programs (ADPs) and grant/PNS projects to ensure effective application of DMEAL standards, tools, and processes in line with WVI guidelines.
- Support ADPs and projects to operationalize approved program and project designs (log-frames, indicators, MEAL plans, CESP frameworks), ensuring quality implementation and adaptive use at field level.
- Conduct routine data quality checks, spot checks, and field monitoring visits to verify accuracy, consistency, and reliability of monitoring data across APs and grants.
- Review and provide feedback on AP Plans of Action, semi-annual and annual reports, KPI reports, Horizon/support system entries, and other DMEAL products to ensure compliance with requirements and timely reporting.
- Support APs to strengthen community participation, accountability, and learning through facilitation of Annual Community Review and Planning (ACRP), AP reflections, and feedback mechanisms.
- Participate in baseline studies, evaluations, assessments, and learning events as a technical team member, supporting data collection, analysis, documentation, and follow-up actions.
- Build the capacity of AP staff, local partners, community volunteers, and relevant committees through on-the-job coaching, mentoring, and targeted training on DMEAL, Development Program Approach (DPA)/Adaptive Program Approach (APA), MVC/RC inclusion, Gender Equality Disability Social Inclusion (GEDSI), and community engagement.
- Support effective use of approved digital tools and platforms (e.g. Kobo, Horizon, iMPAQ, Power BI) at AP and project level, contributing to data use for program decision-making.
- Coordinate with DMEAL team and Technical Program teams to adapt and disseminate practical DMEAL tools, guidance, and learning materials for APs and grants.
- Support zonal and program teams in consolidating field-based evidence for learning, reporting, and advocacy at provincial and zonal levels.
2. Community Engagement, DPA & APA (30%)
- Provide zonal-level technical support to strengthen the application of World Vision's DPA and APA across APs and partners.
Support APs to design and implement adaptive CESP models that promote community ownership, enable real-time learning, and respond to emerging community priorities, risks, and vulnerabilities.
- Ensure Most Vulnerable Children / Registered Children (MVC/RC) mapping, tracking, and use of evidence are integrated adaptive planning, monitoring, and decision-making processes.
- Support APs to embed Gender Equality, Disability, Social Inclusion (GEDSI) and environmental considerations DPA/APA cycles, including problem analysis, action planning, reflection, and adjustment.
- Strengthen community participation and feedback mechanisms to inform adaptive decisions through ACRP, community reflections, and learning reviews.
- Support APs to assess and strengthen the capacity of local program management systems (Commune PMBs, Local Collaborator networks, Community-Based Organizations and Village Development Boards) to plan, monitor, reflect, and adapt programs effectively.
Provide technical advice on adaptive capacity-building approaches, including flexible training curricula, learning-by-doing methodologies, and coaching models appropriate to local contexts.
- Coordinate with zonal Technical Program officers to identify AP staff learning needs and facilitate learning networks, adaptive reviews, and targeted
3. Household & Family Resilience and Disaster Risk Reduction/Climate Adaptation (10%)
- Provide zonal-level DMEAL technical support to Area Programs and projects to strengthen the design, monitoring, tracking, and reporting of household and family resilience interventions, ensuring quality and consistency.
- Support ADPs to develop and apply practical indicators, tools, and evidence systems to track resilience outcomes and inform adaptive programming.
- Facilitate regular reflection and learning processes with ADP teams and relevant stakeholders to assess resilience approaches, identify risks, and improve intervention quality.
- Integrate DRR and climate risk considerations program and project monitoring, evaluation, and learning processes, ensuring disaster and climate risks are analyzed, monitored, and used for adaptive decision-making.
- Support emergency response and recovery in assigned ADPs, as required, by contributing DMEAL functions that uphold humanitarian standards, accountability, and learning.
- Contribute DMEAL evidence, data, and analysis related to DRR and resilience to support grant and PNS concept development, proposals, and reporting
trainings.
- Conduct regular field visits to assess the effectiveness of community-led and adaptive programming practices, with a focus on sustainability, accountability, and resilience outcomes.
4. Gender Equality, Disability and Social Inclusion (GEDSI) (10%)
- Support the Zonal Programs Manager in monitoring, tracking, and reporting on GEDSI mainstreaming across APs and projects in the assigned zone, strengthening staff and partner practice for improved program impact.
- Work in close coordination with Technical Program Officers to support AP Managers in contextualizing and implementing GEDSI approaches that meet minimum standards for GEDSI-responsive programming, in line with WVI GEDSI Policy and guidelines.
- Facilitate reflection and learning processes at zonal and AP levels to strengthen understanding, application, and continuous improvement of GEDSI principles and practices.
- Contribute to grant and PNS acquisition and management by providing GEDSI-related data, analysis, and evidence, and by supporting monitoring of GEDSI compliance in funded projects.
- Promote effective knowledge management by documenting lessons learned, good practices, and challenges related to GEDSI implementation for learning and adaptation.
- Comply with World Vision security policies and procedures, proactively identifying and managing risks to ensure personal safety and the safety of colleagues and organizational assets.
5. Security focal point (10%)
- Serve as the Zonal Security Focal Point, supporting the implementation of World Vision Vietnam's safety and security policies, procedures, and minimum operating standards across the assigned zone.
- Coordinate closely with the Senior Security and Enterprise Risk Management Officer to disseminate security updates, advisories, and guidance to APs and Zonal staff and visitors in a timely manner during AP visit, staff orientation, visitor security briefing sessions.
- Support in annual review of zonal security risk assessments, contingency planning, and preparedness measures as required.
- Support in completing security risk assessment (SRA) of new APs/Projects, assist in verifying building/hotel security assessment results in the designated zone.
- Monitor the implementation of security risk mitigation actions in all APs/Projects locations in the designated zone.
- Ensure timely escalating security incidents in the designated zone as per IIM (Incident Information Management) Protocols, assist in incident management procedures.
- Promote staff awareness and compliance with security protocols, including travel safety, field movement, and incident reporting requirements.
6. Others (5%)
Perform other duties as assigned by the manager to contribute to the team performance.