Academic Coordinator

Position Overview
Keiser University Vietnam (KUV), a member of the EQuest Education Group, delivers prestigious international programs adhering to American accreditation standards. We are seeking a highly meticulous and experienced Academic Coordinator to anchor day-to-day educational operations at our Hue campus.
This role serves as the vital nexus connecting faculty, students, and institutional frameworks. Your primary mission is to ensure absolute compliance with global quality metrics while optimizing resource allocation and safeguarding the student lifecycle.
Core Responsibilities
1. Academic Program Coordination & Faculty Operations
Plan and schedule course offerings in the academic system to prevent schedule conflicts and assign teaching hours.
Track enrollment numbers and class capacities; gather metrics, transcripts, and records for academic audits and accreditation reviews.
Collect faculty credentials for verification; process teaching contracts, invitation letters, syllabi, and final payments.
Run orientation sessions for new instructors and track compliance with grading, attendance, and assignment deadlines.
2. Student Records Management & Academic Advising
Input, update, and manage student records in the institutional database.
Review academic transcripts and process credit transfers according to university regulations.
Track student progression, advise on graduation requirements, and create study plans for students on academic probation.
Process student academic inquiries and resolve academic complaints.
3. Academic Quality Assurance & Event Execution
Collect survey feedback from students and faculty to draft program improvement proposals.
Manage logistics, checklists, and administrative tasks for academic workshops, orientation sessions, and graduation ceremonies.