Account Executive (Commercial)

Mô tả Công việc
BENEFITS:
Fully enjoy social insurance, health insurance, and other benefits in accordance with the provisions of the Labor Law and the Company's benefits
13th month salary depend on company revenue and many other attractive forms of bonus
Provide complete equipment to serve the job
Culture allows to maximize the abilities and creativity of personnel
Full salary for 2 month probation
Entertainment (for Officer)
YOUR JOBS:
1. Client Management & Relationship Building
Act as the main point of contact for assigned accounts, ensuring clear communication and timely resolution of client needs.
Build and maintain long-term, trust-based relationships with clients to foster retention and loyalty.
Collaborate with the Account Manager to implement strategies that enhance client satisfaction and account performance.
2. Factory Coordination & Regional Order Execution
Work closely with factory teams to align production schedules and ensure timely delivery of client orders.
Export and manage purchase orders (POs) for regional and international accounts, ensuring accuracy and adherence to company standards.
Monitor production timelines and coordinate with logistics to address potential delays, maintaining transparency with clients.
3. Operational Excellence & Account Support
Maintain accurate and up-to-date records for client accounts, including orders, preferences, and performance metrics.
Oversee order processing, invoicing, and payment tracking to ensure smooth and accurate transactions.
Coordinate with logistics to ensure inventory availability and timely shipment of client orders.
Support reporting efforts by generating performance and market trend analyses to inform strategic decisions.
4. Product & Merchandising Support
Manage and update client-facing product information, ensuring alignment with brand standards and promotional activities.
Provide client feedback to internal teams, including Product Development and Marketing, to improve offerings and experiences.
Assist with creating tailored proposals and promotional plans to drive upselling and cross-selling opportunities.