Account Manager

Job Description

❖ Develop a trusted advisor relationship with the customer's key stakeholders ❖ Recommend valuable services/solutions to meet/exceed the assigned sales targets ❖ Be the primary point of contact to onboard new clients after signing the contract ❖ Communicate clearly the progress to internal and external stakeholders ❖ Participate in RFP, RFI, RFQ, Tenders... ❖ Negotiating all contracts with the clients. ❖ Manage customer data on the CRM system ❖ Prepare weekly and monthly reports. Requirements Essential: ❖ Proven account management or other relevant experience (02+ years) in IT service ❖ Proven ability to communicate, present, and influence effectively at all levels ❖ Proven ability to manage multiple accounts while paying strict attention to detail ❖ Excellent listening, negotiation, time management, and problem-solving skills ❖ Fluent in both spoken and written English (Advanced level) ❖ Hard-working and self-accountable Desirable (Good to have): ❖ Experience working/living in cross-culture, international environments ❖ Bachelor's degree or equivalent years of experience in a related position ❖ Background in the IT industry is preferred Benefits ❖ Attractive salary package (Base salary + Incentives + Bonuses) ❖ Built high-level, and valuable connections ❖ Travel to pitch enterprise C-level executives & directors (AUS, USA, JP, Korea, EU, and SEA) ❖ Receive Professional AM training through SmartOSC's Sales Academy ❖ Coach by experienced Senior Account Managers & Sales Managers ❖ Performance review twice a year ❖ Premium health care