Mô tả công việc
About Phygital Labs
Phygital Labs connects the physical and digital worlds through interactive technologies that turn real-life moments into measurable, engaging digital experiences. We work at the intersection of creativity and technology, helping brands connect with audiences through NFC, gamification, and storytelling.
Our core products include:
TapQuest - Gamified experiences that bring locations, retail spaces, and events to life.
BrandEcho - Phygital gifting and loyalty solutions that help brands stay memorable beyond the moment.
Adfusion - Smart OOH and retail advertising with NFC-powered engagement.
Verita - Product and credential verification to ensure authenticity and trust.
Nomion - The backbone of our ecosystem, managing chip identity, user data, and analytics.
The Role
As an Account Manager, you are the bridge between our clients and our internal teams.
You'll oversee ongoing projects, manage relationships with brands, and ensure every campaign runs smoothly-from concept to delivery.
Your role is both strategic and hands-on: you'll coordinate across departments, track deliverables, handle documentation, and identify new opportunities to expand client partnerships.
Key Responsibilities
Serve as the main point of contact for assigned clients, maintaining strong and trusted relationships.
Oversee project progress, timelines, and deliverables across departments including content, design, product, and development.
Coordinate with internal teams to ensure client expectations are met and deadlines are achieved.
Collaborate with the administrative and finance team on contracts, red invoices, and payment follow-ups.
Prepare and manage reports, proposals, and campaign summaries for clients.
Identify new opportunities and suggest ways to expand client engagement with Phygital Labs' products.
Ensure clear communication between client and internal stakeholders to keep all projects aligned.
Yêu cầu
Key Skills
Project Coordination - Able to manage multiple deliverables and timelines simultaneously.
Communication - Clear, confident, and professional in both written and verbal exchanges.
Problem Solving - Quick thinker who can resolve issues before they escalate.Attention to Detail
Keeps track of deliverables, documentation, and commitments accurately.
Client Relationship Management - Builds trust and nurtures long-term business relationships.
Team Collaboration - Works seamlessly with creative, technical, and administrative teams.
Commercial Awareness - Understands business goals and identifies ways to create new revenue opportunities.
Who You Are
You're a natural connector-a calm center in the storm.
You understand clients, translate needs into action, and bring order to creative chaos.
You believe great relationships are built on trust, follow-through, and the quiet confidence of getting things done.
Quyền lợi
Benefits
Internship: Hands-on guidance and support throughout the training period.
Full-time position: Competitive, negotiable salary package.
Opportunity to learn and practice essential skills for career development.
Comfortable, dynamic, and growth-oriented work environment.
Why join Phygital Labs?
Work in a young, vibrant team that stays ahead with the latest and hottest technology trends (Blockchain, Metaverse, AI, Machine Learning).
Friendly and diverse culture combining Vietnamese values (family-oriented, supportive) with Silicon Valley spirit (innovative, professional).
Be mentored and guided by young leaders who previously held leadership roles at some of the world's biggest tech companies, including Google, Microsoft, Apple, and Cisco.
Thông tin khác
Thời gian làm việc
Thứ 2 - Thứ 6 (từ 09:00 đến 18:00)
Thông tin chung
Nơi làm việc
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 07/12/2025
