Account Manager

CÔNG TY CỔ PHẦN EASTGATE SOFTWARE

Hết hạn: 12/12/2025

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Giới thiệu công ty

Thu nhập: Thỏa thuận

Loại hình: Toàn thời gian

Chức vụ: Quản lý

Kinh nghiệm: 1 năm

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Founded in 2014, Eastgate Software is a software development company that builds custom business solutions and applications. We are proud of our highly qualified staff who have more than 20 years of experience in software development including web, mobile and desktop applications.

We put quality and customer satisfaction as the top priority in every project we carry out. As a member of Eastgate, you will be emerged in a professional and flexible environment where you have opportunities to express your own ideas and improve your skill set through many interesting full-cycle projects.

Your responsibilities:

Own two critical workstreams:

1. Partnership Development

Market research & ecosystem mapping in target geographies; identify, build and grow a qualified partner (referral/alliance) pipeline.
Qualify, negotiate and activate partnerships
Co‐create and maintain an enablement pack (capability deck, brochure, rate card, email templates, website pages).
Track and report partner‐sourced leads/opportunities in CRM

2. Account Management (Existing & Partner‐Referred)

Plan and execute follow‐ups with partner‐referred prospects.
Own the end‐to‐end sales cycle for partner‐referred leads, from discovery and scoping/estimation with Presales/Delivery to proposals, presentations, negotiation, and contract closure.
Serve as the single point of contact for assigned accounts: lead kick‐offs, oversee delivery governance with the PM/Tech Lead, manage escalations and change requests.
Drive renewals and upsell/cross‐sell opportunities.
Ensure customer satisfaction and coordinate billing and collections in line with company processes.

The ideal candidate:

At least 1 year experience in Sales/BD/Account Management for IT services/outsourcing with English-speaking markets.
Proven experience with partner‐led motions and account growth; strong consultative selling and negotiation skills.

Ability to learn and use innovative selling technologies to engage clients, and identify new business opportunities
Excellent communication skills; ability to tailor verbal and written communications to adapt to different cultures, clients, and colleagues at multiple levels
Ability to prioritize demands from multiple clients while developing solutions that solve complex business problems
Demonstrated ability to build trusting working relationships with clients and colleagues
IELTS 7.0 or equivalent certificates
Bachelor's Degree; IT background is a plus

Why you'll love working at Eastgate:

Attractive salary package
Eastgate Software is a Global Fortune 500 Preferred Vendor, so you will have an opportunity to work with many IT Experts around Europe and USA
Be emerged in a professional and motivating environment where you have opportunities to express your own ideas and improve your skill set through many interesting full-cycle projects
Flexible working time: 9:30 a.m. to 6:30 p.m., Monday to Friday, No Overtime (Only 8 working hours)
Performance review and appropriate gratification: twice a year
13th month salary + Project bonus
Free snacks, video gaming & movie nights, team social and sport activities
16 leave days/year (will be added an extra day each year and maximum 20 days for annual leave)

Thông tin chung

Thu nhập: Thỏa thuận

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Hạn nộp: 12/12/2025

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Tên công ty: CÔNG TY CỔ PHẦN EASTGATE SOFTWARE.
Tên ngắn: Eastgate Software JSC.
Địa chỉ: VCCI Tower, F11, No.09, Dao Duy Anh St., Dong Da Dist., Hanoi, Vietnam, Hanoi, Vietnam.

Founded in 2014 by German and Vietnamese shareholders, Eastgate Software is today a fast-growing IT outsourcing company with international scope.
We take much care to establish and maintain a performance- and process-oriented, collaborative working environment.
Our approach is systematic and disciplined, thus we ensure that we have understood every detail before the beginning of the development. Simultaneously, we are also technology passionate and like it much to be challenged.
With the mission to meet the world's standards and bring all partners the best results, it is a mandatory and priority factor for Eastgate developers in English skills and ongoing technical training.
Eastgate's long-term goal is to become the strategic partner of more international corporates and build a cooperation network with medium size companies in Europe, USA, Japan and Australia.
Customer Obsession
Building an improved customer experience in every facet of a company.
Growth Mindset
Push boundaries to grow from Comfort zone - Fear Zone - Learning Zone - Growth Zone.
Acting with Integrity
Be honest and strong moral principles.
Does the right thing, even behind closed doors.

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