Account Specialist - Cantonese or Mandarin Speaker - Relocate to Bangkok, Thailand
Tdcx Malaysia (Teledirect Telecommerce Sdn Bhd)
Địa điểm làm việc: Hồ Chí Minh
Hết hạn: 30/04/2024
- Chi tiết công việc
- Giới thiệu công ty
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Mô tả công việc
Top reasons to work with TDCX
• Attractive remuneration, great perks, and performance incentives;
• Comprehensive medical, insurance, or social security coverage;
• World-class workspaces;
• Engaging activities and recognition programs;
• Strong learning and development plans for your career growth;
• Positive culture for you to #BeMore at work;
• Easy to locate area with direct access to public transport;
• Flexible working arrangements;
• Be coached and mentored by experts in your field;
• Join a global company, winner of hundreds of industry awards.
What is your mission?
You will help us deliver excellent service to our partner brands by performing these tasks: • Become an expert on client's Advertising solutions and ability to identify trends and solve problems
• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal
• Improve client's experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser's business to success
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
• Attractive remuneration, great perks, and performance incentives;
• Comprehensive medical, insurance, or social security coverage;
• World-class workspaces;
• Engaging activities and recognition programs;
• Strong learning and development plans for your career growth;
• Positive culture for you to #BeMore at work;
• Easy to locate area with direct access to public transport;
• Flexible working arrangements;
• Be coached and mentored by experts in your field;
• Join a global company, winner of hundreds of industry awards.
What is your mission?
You will help us deliver excellent service to our partner brands by performing these tasks: • Become an expert on client's Advertising solutions and ability to identify trends and solve problems
• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal
• Improve client's experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser's business to success
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
Yêu cầu
Who are we looking for?
• Candidate must possess at least a Bachelor's Degree, or Master's Degree in any field.
• Preferable with 2 years of working experience in the related field is required for this position
• Strong time management skills and motivation to exceed expectations
• Enjoy working in a fast-paced environment and be able to balance multiple tasks at the same time
• Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones
• Excellent verbal and written communication skills in English and Cantonese/Mandarin
Who is TDCX?
TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.
TDCX helps clients, including many of the world's best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region's growth potential.
We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.
From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.
• Candidate must possess at least a Bachelor's Degree, or Master's Degree in any field.
• Preferable with 2 years of working experience in the related field is required for this position
• Strong time management skills and motivation to exceed expectations
• Enjoy working in a fast-paced environment and be able to balance multiple tasks at the same time
• Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones
• Excellent verbal and written communication skills in English and Cantonese/Mandarin
Who is TDCX?
TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.
TDCX helps clients, including many of the world's best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region's growth potential.
We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.
From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.
Quyền lợi
Laptop
Chế độ bảo hiểm
Phụ cấp
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Nghỉ phép năm
Chế độ bảo hiểm
Phụ cấp
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Nghỉ phép năm
Thông tin khác
Bằng cấp:
Đại học
Hình thức: Nhân viên chính thức
Độ tuổi:
Không giới hạn tuổi
Lương:
Cạnh tranh
Đại học
Hình thức: Nhân viên chính thức
Độ tuổi:
Không giới hạn tuổi
Lương:
Cạnh tranh
Thông tin chung
- Ngày hết hạn: 30/04/2024
- Thu nhập: Thỏa thuận
Giới thiệu công ty
Xem trang công ty
WHO IS TDCX?
We serve some of the world's best brands from our centers of excellence in Singapore, Malaysia, Thailand, the Philippines, Hong Kong, China, Japan, Spain, Colombia, Romania, and India. We specialize in perfecting our clients' customer experience and elevating their sales.
We are guided by a talent philosophy - selecting and employing the best professionals to make the outsource industry better for our people and our clients.
Our company has won over 350 industry awards for delivering value driven by technology and continuously innovating our customer-facing brand solutions. Thanks to our premium workspaces, above industry average compensation packages, career opportunities, and long list of perks, we were recently awarded as one of the best companies to work for in Asia.Level 9, Axiata Tower, No 9, Jalan Stesen Sentral 5, KL Sentral, 50470 Kuala Lumpur, Malaysia
We serve some of the world's best brands from our centers of excellence in Singapore, Malaysia, Thailand, the Philippines, Hong Kong, China, Japan, Spain, Colombia, Romania, and India. We specialize in perfecting our clients' customer experience and elevating their sales.
We are guided by a talent philosophy - selecting and employing the best professionals to make the outsource industry better for our people and our clients.
Our company has won over 350 industry awards for delivering value driven by technology and continuously innovating our customer-facing brand solutions. Thanks to our premium workspaces, above industry average compensation packages, career opportunities, and long list of perks, we were recently awarded as one of the best companies to work for in Asia.Level 9, Axiata Tower, No 9, Jalan Stesen Sentral 5, KL Sentral, 50470 Kuala Lumpur, Malaysia
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