Account Specialist

Job Overview
As an Account Specialist at HEDIMA, you will be the central point of coordination for integrated healthcare marketing projects, primarily serving leading multinational pharmaceutical clients. You will oversee project execution, engage with clients to build relationship, and contribute strategically to ensure campaigns are impactful and meet client expectation.
Key Responsibilities
Client Relationship (20%)
Maintain and develop relationships with assigned clients to ensure long-term engagement and satisfaction.
Receive briefs/feedback on marketing services from clients, clarify project needs, and consult clients on HEDIMA's solution offerings
Communicate project progress and key deliverables clearly and professionally
Project Management (60%)
Lead project timelines, manage internal task allocations, and ensure all deliverables meet deadlines and quality standards
Collaborate with cross-functional teams (creative, medical, digital, planning) and external vendors (if any) to coordinate seamless execution
Monitor project budgets, control costs, and ensure financial processes (contracts, cash flow, debt) are completed in coordination with accountant/admin
Manage documentation, reporting, and progress tracking to ensure successful delivery and client satisfaction
Strategy & Planning (20%)
Work with planners and medical experts to shape marketing strategies aligned with client goals
Support in building proposals
Contribute ideas on new solutions and innovations for HEDIMA's solution development.