Admin Staff - Facility Operation Team

Job Title: Admin Staff - Facility Operation Team
Working Schedule: 5 days/week (rotation - may include weekends or holidays)
Reports to: Facility Operation Supervisor / Manager
Job Purpose:
Support the Facility Operation Team with both office work and on-site tasks to make sure everything runs smoothly.
Main Responsibilities:
1. Admin Tasks
- Help translate documents like manuals, contracts, and reports between English and Vietnamese.
- Summarize daily and weekly reports from vendors (such as cleaning or security companies).
- Receive and keep records of customers' lost and found items.
- Look for suppliers and get price quotes for small purchases.
- Check payment documents (contracts, invoices, receipts, etc.) and follow company procedures to process payments.
2. Operation Tasks
- Help check and follow up on-site services: security, cleaning, maintenance, parking, and waste disposal.
- Manage cleaning and facility items: make orders, receive goods, check daily use reports, and keep records.
- Handle requests for parking, access cards, speed gate/elevator access, CCTV reviews, and support other departments.
- Receive customer feedback and complaints about facility services, and support improvements and staff training.