Admissions and Parent Relations Officer

• Strong interpersonal and communication skills, with confidence engaging families in person, by phone and via email.
• Strong written and spoken Vietnamese and English; advanced English proficiency equivalent to IELTS 7.0 or above is preferred.
• Organised, detail-oriented and able to manage multiple enquiries, documents, deadlines and follow-up actions accurately.
• Proactive, service-minded and solution-oriented, with the ability to follow through on tasks and coordinate effectively across departments.
• Able to handle family information and admissions cases with discretion and confidentiality.
• Comfortable using CRM systems, spreadsheets, email platforms and reporting tools.
• Previous study experience in international programmes in Vietnam or overseas, or previous experience in education, admissions, consulting, sales consultation, customer-facing advisory roles, marketing is an advantage.
• A calm, warm and professional team member who can represent BCVN well and work effectively in a fast-paced school environment, especially during peak admissions and enrolment periods.
Benefits:
- Bonus and salary review
- Full insurance package acco
- Annual leisure trips
- Competitive salary
- Dynamic, supportive and professional high-standard workplace
- Valuable experience in admissions, administration and customer service