Einstein School HCMC is seeking a passionate and results-driven Admissions Officer to join our growing team. The successful candidate will play a key role in supporting the school's enrollment goals by providing professional consultation to prospective families, guiding them through the admissions journey, and ensuring an outstanding experience for parents and students from inquiry to enrollment.
Key Responsibilities:
Provide consultation to parents regarding the school's academic programs, educational services, and learning environment; assess students' needs and recommend suitable programs accordingly.
Achieve assigned student enrollment and admissions targets.
Follow up with, nurture, and maintain relationships with prospective families through various channels, including email, Facebook, phone calls, and messaging platforms, in accordance with the school's admissions process.
Conduct school tours for parents and prospective students, introducing the campus facilities, academic programs, and educational activities.
Assist parents with completing enrollment applications and required documentation; arrange placement assessments, communicate results, and coordinate with relevant departments to complete the admission process.
Manage, update, and maintain customer and student records in the CRM system and other databases.
Collaborate with teachers and internal departments to ensure students and parents receive continuous support throughout the admissions journey and academic experience.
Receive, address, or escalate parents' inquiries, feedback, and requests to the relevant departments when necessary.
Prepare admissions reports, maintain accurate enrollment data, and submit periodic reports as required by the Management Team.
Participate in school events and undertake other duties as assigned by the line manager.
Requirements:
Bachelor's degree or higher in Business, Marketing, Public Relations, Business Administration, or other related fields.
Minimum of 2 years of experience in a similar position, preferably within the education sector.
Good command of spoken and written English.
Experience in building and maintaining relationships with parents, students, or educational communities is preferred.
Strong understanding of the needs, expectations, and concerns of parents and students.
Ability to work under pressure and achieve assigned targets and objectives.
Working Location: Einstein School HCMC, No. 16, Street 12, 13C Residential Area, Binh Hung Commune, Ho Chi Minh City, Vietnam
Interested candidates are invited to submit their CV and cover letter to [protected info]
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