Mô tả công việc
1. Timely completing the after-sales service work for customers, including warranty verifying, device testing, device repair (software issues & basic hardware issue), device replacement, device receiving & shipment arranging, word order recording.
2. Timely completing the re-inspection of the collected defective devices to verify the authenticity of the malfunction as stated by the authorized service points.
3. Timely reporting the abnormal issues and summarizing the experience cases.
4. Responsible for the management of EZVIZ assets (devices, spare parts, tools), including the management on their inbound & outbound, storage & disposal activities.
5. Coordinating with the local EZVIZ team to support and solve the escalated issues and requirements from the authorized service centers.
Yêu cầu
- IT work experience is preferred.
- Proficiency in Vietnamese. Good reading and writing skills in English preferred.
- Strong service awareness, strong practical abilities and strong resistance to stress.
- The ability to organize and prioritize tasks as well as the ability to be a self-starter with an attention to detail and accuracy.
- Proven ability to work well with others and alone. Proven track record of meeting timelines.
- Proficient in using MS office such as Word, Excel, PowerPoint, etc.
BENEFITS
- Active and dynamic working environment with modern equipment
- Chance to work in professional foreign company and in multi-language environment
- Support motorbike parking
- Health care insurance VBI after being official member.
Quyền lợi
Chăm sóc sức khoẻ
Health care insurance VBI after being official member
Hoạt động nhóm
Active and dynamic working environment with modern equipment
Khác
Chance to work in professional foreign company and in multi-language environment
Support motorbike parking
Thông tin khác
NGÀY ĐĂNG
17/11/2025
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Kinh Doanh > Bán Hàng Kỹ Thuật
KỸ NĂNG
After Sale Support, Service Engineering, Solve Technical Issues, Device Repair, After Sales Management
LĨNH VỰC
Hệ thống CNTT & Thiết bị
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
1
QUỐC TỊCH
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Thông tin chung
Nơi làm việc
- District 4, Ho Chi Minh City, Vietnam
- Hà Nội, Vietnam
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 17/12/2025
