Application Platform Specialist

JOB PURPOSE:
- To ensure the stable, secure, and efficient operation of the assigned IT platform domain (Application) while contributing to innovation and product development
- The role focuses on:
- System operations, reliability, maintenance, monitoring, and optimization.
- Enhancing platform capabilities, driving digital innovation, and developing new solutions aligned with business transformation.
ACCOUNTABILITIES:
1. System Operation
- Operate, monitor, and maintain the assigned platform domain to ensure reliability, availability, and performance
- Troubleshoot incidents, perform root cause analysis, and drive long-term fixes.
- Apply patches, updates, configuration changes, and security hardening practices
- Maintain documentation, including architecture diagrams, configurations, and SOPs.
- Collaborate with global/regional IT teams on standardization and governance.
- Ensure compliance with IT policies, security standards, and audit requirements.
2. Product Development & Innovation
- Support design, development, and deployment of new features or platform enhancements
- Research new technologies and propose improvements for the domain
- Participate in solution design discussions with cross-functional teams.
- Build POCs (Proof of Concepts) for new tools or modernization opportunities.
- Contribute to automation and optimization of workflows and system processes.
3. Data Platform
- Manage data pipelines, ETL/ELT processes, and data quality checks
- Maintain data storage systems (DWH, Lakehouse, Databases).
- Monitor system performance and optimize data workloads.
- Develop new data models, semantic layers, and analytics products
- Implement data governance, lineage, and catalog solutions.
- Explore ML-based data quality and anomaly detection features.
4. Application Platform
- Administer core business applications (ERP, CRM, HCM, in-house apps).
- Manage configurations, permissions, and application integrations.
- Coordinate with vendors for issue resolution and updates.
- Support new feature development and application enhancements
- Participate in application redesign or modernization initiatives
- Automate administrative tasks and adopt low-code capabilities.
5. Integration Platform
- Operate and maintain enterprise integration platforms (API gateways, ESB, iPaaS).
- Monitor message queues, API performance, and data flows
- Troubleshoot integration failures and ensure high availability
- Design and build new APIs, event-driven flows, and system connectors.
- Improve integration architecture for scalability and resilience.
- Adopt emerging integration patterns (serverless, event streaming).
- Operate and maintain enterprise integration platforms (API gateways, ESB, iPaaS).
- Monitor message queues, API performance, and data flows.
- Troubleshoot integration failures and ensure high availability
- Design and build new APIs, event-driven flows, and system connectors.
- Improve integration architecture for scalability and resilience.
- Adopt emerging integration patterns (serverless, event streaming).