Application & Service Engineer - Compressor

Position Summary
This is a full-time, on-site role for an Application & Service Engineer - Compressor based in Ho Chi Minh City / Hanoi, Vietnam. The position will provide technical expertise across the full lifecycle of compressor solutions, including pre‐sales application engineering and after‐sales service execution, ensuring optimal system performance, energy efficiency, and customer satisfaction while supporting business growth.
KPIs
Support sales win rate through strong technical solutions
Ensure successful commissioning & customer acceptance
Reduce system downtime and improve reliability
Drive customer satisfaction and business growth
Responsibilities
Pre-Sales / Application Engineering:
Analyse customer requirements (flow, pressure, air quality, energy) and recommend optimal compressor solutions
Design compressed air systems (compressors, dryers, filters, piping, etc.)
Perform performance calculations, energy efficiency analysis, and system sizing
Prepare technical proposals, P&ID, layout drawings, and solution presentations
Support sales team during technical discussions, site visits, and tendering
Contribute to proposal optimization and value-based solution positioning
After-Sales / Installation Engineering
Execute installation, commissioning, and start-up of compressor systems
Provide technical support and training to customers
Conduct performance audits and recommend improvements
Ensure proper documentation and service reporting
System Optimization & Customer Support
Monitor system performance and identify energy-saving opportunities
Recommend upgrades, retrofits, and service contracts
Collaborate with sales, product, and service teams to improve customer solutions
Internal Coordination
Work closely with: Sales team (solution proposal), Service team (execution), Product team (technical support)
Provide feedback on product performance and market needs
Other responsibilities: as assigned or required.
Key Requirements
Bachelor's degree in Mechanical / Electrical / Mechatronics Engineering
3-7 years experience in: Air compressors, HVAC, or industrial equipment
Strong knowledge of: Thermodynamics and compressed air systems, System design, CAD Drawing
Customer-facing and problem-solving mindset
Willing to travel (site work required)
Key Competencies
Technical solution design
Analytical thinking (performance & energy analysis)
Hands-on service capability
Communication & customer engagement