application Support intern (logtechub)

Công ty cổ phần giao nhận và vận chuyển indo trần

Địa điểm làm việc: Hồ Chí Minh

Hết hạn: 07/06/2024

Chi tiết công việc
Giới thiệu công ty

Mức lương: Thỏa thuận

Loại hình: Thực tập

Chức vụ: Nhân viên

communication

LOGISTICS TECHUB COMPANY LIMITED (ITL SUB)
(Web: LOGTECHUB)

Requirements

Serve as the primary support contact for both internal and external users of the systems (FMS, TMS, WMS, ...) liaising with the development team as necessary.
Act as the first point of contact for customer inquiries via ticket system and groups chat.
Manage, assign, and monitor the Troubleshoot and resolve the system issues (FMS, TMS, WMS, ...), ensuring closure of each issue according to the support process.
Work directly with the software development team to understand the product and how it operates.
Support tasks related to Application and Customer Support with advise of Manager
Receive feedback on system problems from customers and users.
Other documents/ tasks as request.

Qualifications

Knowledge in SQL, Knowledge of Logistics industry is an advantage.
Experience in Help Desk support or Customer Services is an advantage.
Third or fourth-year students majoring in Technology - Logistics and Supply Chain Management - Economics; Foreign Trade University, University of Economics and related universities (priority given to those who have completed the program).
Full-time availability preferred.
Excellent communication skills with a customer-focused approach.
Proficient in using of MS Office, English: Ability to communication
A fast learner, proactive, ability to multi-task and work independently under high pressure
Commit to working for at least 4 months
Have personal computer

Benefits

Youthful and dynamic environment.
Internship support available.
Opportunity for exposure, training, and familiarity with Technology - Logistics - Economics field.
Monthly allowance of 3,000,000 VND and transportation subsidy for those meeting 100 hours/month requirement.

Time: Monday to Friday (8:00-17:30)
Location: 52-54-56 Truong Son, Tan Binh, HCM

Nộp hồ sơ liên hệ

Công ty cổ phần giao nhận và vận chuyển indo trần

Giới thiệu công ty Xem trang công ty

ITL Corporation - 1 trong 500 doanh nghiệp lớn nhất cả nước. Đứng thứ 2 trong số 10 Công ty về Logistic lớn nhất Việt Nam. Doanh nghiệp dẫn đầu về chỉ số gắn kết nhân viên năm 2021

ITL Corporation is one of the largest logistics and supply chain companies in Vietnam and one of Vietnam's Top 500 largest Enterprises and Top 50 Trusted Brands. The company is a leading regional solutions provider of Aviation, Integrated Logistics, Warehousing, Freight Management, and Distribution in Indochina. ITL is also a leader in e-commerce and First and last-mile transportation solutions in Vietnam.

With representation of 22+ airlines, management of 200+ flights per week, and a capacity of 150,000 tons of cargo per month, ITL is the largest provider of cargo aviation and GSA services in Vietnam.

In addition, ITL operates more than 100,000 m2 of international standard warehousing space across North, South, and Central Vietnam in addition to an owned fleet of over 180 container prime movers and 250 chassis, centralized in 3 main transport hub centers nationwide with cross-border connectivity across Indochina.

ITL is headquartered in Ho Chi Minh City, has 1,500+ employees, and more than 70 branch offices in Vietnam along with offices in Cambodia, Laos, Myanmar, Singapore, and Thailand.

Quy mô công ty

Từ 101 - 500 nhân viên

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