
Assistant BGA Studio Manager - Trợ Lý Quản Lý BGA Studio
NetNam Corporation
Địa điểm làm việc: Kiên Giang
Hết hạn: 1 năm trước
- Chi tiết công việc
- Giới thiệu công ty
Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc liên quan phía dưới
Mô tả công việc
Direct/Manage everyday activity, plan and assign work ensuring you always have the right staffing numbers
Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues.
Train colleagues to make sure they deliver with compliance and to the standards we expect
Drive a great working environment for teams to thrive - linking up individual members to create a sense of one team
Ensure the spa facility is ready to receive guests every single time.
Monitor budget and control expenses with a focus on spa product usage, retail inventory, and labor costs.
Monitor daily revenue status and drive tactical actions to ensure achievement of goals
Contributes to monthly/ seasonal promotion creation and pricing decisions
Patriciate in the preparation of the Spa Strategic plans, Budget's meeting, and P&L Meeting.
Ensure the spa journey is carried out for every guest and standards are observed in all aspects of the journey- reservation, arrival, treatment time, and departure.
Maintain the highest level of discretion and privacy during any guest interaction.
Develop creative ways to inspire and motivate team members to provide guests with a unique experience.
Make time to interact with guests to solicit feedback and build relationships to understand how team members can increase guest satisfaction
You are the forerunner of guest interaction. Ensure all guests are checked for satisfaction on the spa experience.
You consistently exhibit brand ambassador qualities and practices including physical presentation and actions
Work with the department head to develop initiates to reach standards and drive continuous improvement in the guest experiences
Perform the Brand's service behaviors in daily operation basic towards the guests
Strive to deliver Luxury Experiences to guests, to achieve heartbeat target
Develop and update department SOPs (Standard Operation Procedure). JD (Job Description) and Implement it to enhance the guest experience.
Provide our guests with the highest possible standards of recreational and leisure activity service, coupled with vigilance, attention to safety, and comfort, while at all times endeavoring to maximize sales opportunities. Assist the daily operations of the Health Club, direct and supervise staff in their daily tasks, and ensure the facility is run in accordance with the objectives
Ensure the fitness center is in a safe and clean condition at all times.
Control inventory of guest supplies
Maintaining in good order all recreational and sports equipment associated with the department's activities, and recommending to the Spa Director the purchase of replacements whenever necessary, in accordance with approved product standards and expense budgets.
Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues.
Train colleagues to make sure they deliver with compliance and to the standards we expect
Drive a great working environment for teams to thrive - linking up individual members to create a sense of one team
Ensure the spa facility is ready to receive guests every single time.
Monitor budget and control expenses with a focus on spa product usage, retail inventory, and labor costs.
Monitor daily revenue status and drive tactical actions to ensure achievement of goals
Contributes to monthly/ seasonal promotion creation and pricing decisions
Patriciate in the preparation of the Spa Strategic plans, Budget's meeting, and P&L Meeting.
Ensure the spa journey is carried out for every guest and standards are observed in all aspects of the journey- reservation, arrival, treatment time, and departure.
Maintain the highest level of discretion and privacy during any guest interaction.
Develop creative ways to inspire and motivate team members to provide guests with a unique experience.
Make time to interact with guests to solicit feedback and build relationships to understand how team members can increase guest satisfaction
You are the forerunner of guest interaction. Ensure all guests are checked for satisfaction on the spa experience.
You consistently exhibit brand ambassador qualities and practices including physical presentation and actions
Work with the department head to develop initiates to reach standards and drive continuous improvement in the guest experiences
Perform the Brand's service behaviors in daily operation basic towards the guests
Strive to deliver Luxury Experiences to guests, to achieve heartbeat target
Develop and update department SOPs (Standard Operation Procedure). JD (Job Description) and Implement it to enhance the guest experience.
Provide our guests with the highest possible standards of recreational and leisure activity service, coupled with vigilance, attention to safety, and comfort, while at all times endeavoring to maximize sales opportunities. Assist the daily operations of the Health Club, direct and supervise staff in their daily tasks, and ensure the facility is run in accordance with the objectives
Ensure the fitness center is in a safe and clean condition at all times.
Control inventory of guest supplies
Maintaining in good order all recreational and sports equipment associated with the department's activities, and recommending to the Spa Director the purchase of replacements whenever necessary, in accordance with approved product standards and expense budgets.
Yêu cầu
Communication skills are utilized a significant amount of time when Interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the company.
Good writing skills
Proficient in use of Microsoft Office
Problem solving and organizational abilities
Must have a comprehensive knowledge/ experience of spa therapy and wellness programs and proficient in the use of Office programs, Hotel and Spa operating systems
Good writing skills
Proficient in use of Microsoft Office
Problem solving and organizational abilities
Must have a comprehensive knowledge/ experience of spa therapy and wellness programs and proficient in the use of Office programs, Hotel and Spa operating systems
Quyền lợi
Appealing remuneration including service charge as revenue (100% salary and service charge during probation period)
At least 14 annual leave, 2 days off per week
Relocation, repatriation allowance
Rest and relaxation, Home leave allowance: 2 million per 3 service months
Accommodation, uniforms, transportation, and meals are provided
International working environment
Insurance as labor law
Healthcare insurance for personnel for at least 6 service months and for the family after working 2 years
24/7 accident insurance
Other benefits
At least 14 annual leave, 2 days off per week
Relocation, repatriation allowance
Rest and relaxation, Home leave allowance: 2 million per 3 service months
Accommodation, uniforms, transportation, and meals are provided
International working environment
Insurance as labor law
Healthcare insurance for personnel for at least 6 service months and for the family after working 2 years
24/7 accident insurance
Other benefits
Thông tin khác
Số lượng
1
Nơi làm việc
Huyện Phú Quốc - Kiên Giang
Giờ làm việc
Giờ hành chính
Loại hình
Khách sạn/ Khu căn hộ
Resort/ Khu Du lịch
Spa/ Mát xa/ Thẩm mỹ viện
Ngành nghề
Khác
Vị trí
Trưởng ca/ Giám sát
Cập nhật
14/[protected info]
Thông tin chung
- Ngày hết hạn: 14/10/2023
- Thu nhập: Thỏa thuận
Giới thiệu công ty
Xem trang công ty
Công ty NETNAM , Chi nhánh tại Thành Phố Hồ Chí Minh, được thành lập từ 11/1998, là Công ty tiên phong về lĩnh vực Internet ở Việt Nam. Mục tiêu chính của Công ty Chúng tôi là nghiên cứu các ứng dụng Công Nghệ Thông Tin vào đời sống, hỗ trợ người sử dụng bằng những công nghệ tiên tiến nhất. Hiện nay, NETNAM đã trở thành một trong những nhà cung cấp dịch vụ Internet hàng đầu. Với những kinh nghiệm nghiên cứu trong lĩnh vực mạng máy tính, NETNAM luôn mang đến cho bạn những dịch vụ Internet đa...
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