Mô tả công việc
1. Job Purpose:
Hino Motors Vietnam is looking for a driven
Data Analyst to provide the critical insights that power our After-Sales Service and Parts operations. In this key role, you will be responsible for collecting, analyzing, and visualizing data to identify challenges and opportunities. You will be a vital contributor to strategic projects, helping us improve service and part KPI and enhance the customer experience through data-driven decisions.
2. Key Responsibilities
o Consolidate and standardize data from our Dealer Management System (service and part). You will build and visualize reports to track after-sales performance and highlight key issues.
o Analyze the effectiveness of after-sales campaigns (e.g., promotions, customer care). Provide recommendations to optimize future initiatives.
o Serve as a key data contact for the After-Sales team, collaborating closely with other departments on important projects like the Vehicle Connected System, CRM, and dealer system.
o Prepare and update periodic reports, standardized PDCA reports.
o Others jobs assigned by supervisor.
Yêu cầu
3. Requirements
Must-Haves:
o Bachelor's Degree in University, major in Business Administration/ Economics or related fields.
o At least 3 years of experience in a data/ business analysis role. High proficiency in data visualization tools, especially Power BI.
o Good at English (minimum TOEIC score of 600 or equivalent)
o Analytical Mindset, Communication Skills
Good-to-Haves (Major Advantages):
o Direct work experience in the after-sales service department of an automotive company.
o Experience in managing small projects from start to finish.
o Note: Candidates with strong data analysis skills who lack automotive industry experience are still encouraged to apply; comprehensive training will be provided.
4. Benefits information:
o Competitive salary
o Genuine work/ life balance: Working time: 8:00 - 17:30, From Monday to Friday
o Accident insurance, Travelling insurance besides Social Insurance
o Annual leave, public holiday, company holiday according to the labor law, additional sick leave
o Annual Heath check-up, Company trip, Year End Party
o Work in a professional setting with standardized processes and gain hands-on experience with our nationwide dealer network.
o Participate in strategic automotive projects that will enhance your skills and build a professional portfolio.
o Clear Career Path: Opportunities to grow into a managerial role within 3-5 years.
Quyền lợi
Thưởng
- Competitive salary
Chăm sóc sức khoẻ
- Accident insurance, Travelling insurance besides Social Insurance
Giải thưởng
- Training and development road-map
Thông tin khác
NGÀY ĐĂNG
10/11/2025
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Công Nghệ Thông Tin/Viễn Thông > Data Engineer/Data Analyst/AI
KỸ NĂNG
Data Analysis, Business Analysis, Power BI, Business Administration, Economics
LĨNH VỰC
Ô tô
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
3
QUỐC TỊCH
Không hiển thị
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Thông tin chung
Nơi làm việc
- Ngoc Hoi, Hoang Mai, Hanoi City
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 10/12/2025
