Assistant Manager, Transport Operations

About us
DHL Supply Chain is a world leading logistics provider. Combining the strength of DHL Group capabilities and our proven adaptability, we're uniquely positioned to seize emerging opportunities and shape the future of supply chain.
Responsibilities
Role purpose
Leading, strategizing and implementing the transport requirements to ensure smooth and effective transport operations to achieve the set objectives, targets, and goals within the set budget.
Accountabilities
Impact
Implement operational strategies within the scope of responsibility
Understand and drive optimal performance within determined scope of Transport execution.
Execute improvement initiatives within our transport operations to achieve overall targets.
Customer / Stakeholder
Maintain professional relationship with internal stakeholders
Is accountable to his/her direct superior for the delivery of operational and financial results under responsibility
Meet and communicate with internal stakeholders and customers where applicable on a regular basis in order to understand and fulfill their requirements
Provide leadership support to operational teams
Provide support and coordination to peers on the implementation of company policies, programs and initiatives required of his/her involvement
Leading with respect & result.
Problem Complexity / Process
Lead the Transport Management System (TMS), Centralized Control Tower & Route Optimizer implementation from an operations perspective.
Be logical and data driven in understanding problems and developing practical solutions to those problems.
Coordinate and control the transport activities in specific sites as per responsibility
Recommend an organizational structure which clearly outlines responsibilities and accountabilities
Execute KPIs, targets, and goals for monitoring and evaluating operations and cost effectiveness.
Ensure that appropriate operations-related information is correctly and efficiently stored and processed
Controls the effective use of the resources in order to meet optimal budgets
Ensure that DHL comply with prevailing legal and statutory requirements in all aspects
Develop a culture of quality, service excellence, and cost consciousness
Supervise the use of all assets and equipment under scope to ensure that they are in good working condition and sufficiently available
Ensure that the employees comply with the rules, regulations, instructions, orders or measures relating to work safety.
Check the performances of the place of operations according to the work plan, project or measures on work safety.
Comply with company HSE policy and procedures.
People - Management
Understand & drive performance improvement through engaging people.
Be an empathic leader, understanding the needs of people
A strong change leader with the ability to "influence" people to be involved in the change journey
Being a guide/coach to develop people in multiple aspects of their professional career.
Provide leadership and motivation to all staff within the scope of responsibility
Ensure the promotion of discipline amongst employees within the scope of responsibility
Oversee overall people processes within the scope of responsibility to ensure compliance with Human Resource policies
Manage staffing levels and schedules and assigns work to subordinates
Coordinate with the HR Department in the recruitment and selection process of operational positions
Help to develop and evaluate performance targets and goals
Support subordinates in training and development needs
Promote career development
Requirements
Bachelor's degree
3+ years of relevant experience in transport or distribution operations, ideally in contract logistics or 3PL
Background in network planning, transport operations, project management
Solid knowledge of transport management and transport planning
Good understanding of logistics operations
Proven leadership skills, with the ability to guide and motivate teams