Assistant Reservation ManagerKHÁCH SẠN JW MARRIOTT PHÚ QUỐC EMERALD BAY
Nơi làm việc: Kiên Giang
Ngành nghề: Thư ký - Trợ lý, Hành chính - Văn phòng, Bộ Phận Hỗ trợ, Lễ Tân
Lương: Thỏa thuận
Hình thức: Toàn thời gian
Ngày đăng: 07/09/2024
Hạn nộp: 24/09/2024
Mô tả công việc
MAINTAINING GUEST SERVICES
• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Keeps Reservations team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
MANAGING PROJECTS AND POLICIES
• Ensures compliance with all related policies, standards and procedures.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
MANAGING AND CONDUCTING HUMAN RESOURCE ACTIVITIES
• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Establishes challenging, realistic and obtainable goals to guide operation and performance.
• Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
ADDITIONAL RESPONSIBILITIES
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Keeps Reservations team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
MANAGING PROJECTS AND POLICIES
• Ensures compliance with all related policies, standards and procedures.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
MANAGING AND CONDUCTING HUMAN RESOURCE ACTIVITIES
• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Establishes challenging, realistic and obtainable goals to guide operation and performance.
• Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
ADDITIONAL RESPONSIBILITIES
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
Yêu cầu công việc
Higher Diploma or Bachelor Degree from university/college in Hotel and Restaurant Management, Hospitality, Business Administration or related major;
Minimum 02 year experiences in the same role, preferably with Marriott International brands
Proficient in the use of Microsoft Office, PMS System
Strong leadership and management skills
Good technical and business acumen
Minimum 02 year experiences in the same role, preferably with Marriott International brands
Proficient in the use of Microsoft Office, PMS System
Strong leadership and management skills
Good technical and business acumen
Quyền lợi được hưởng
Accommodation provided
Offered three (3) meals per day including meals on the weekly days off.
Offered uniform and laundry service for uniform.
Joined in the associate activities.
Joined in the Hotel's training and development programs.
Joined in medical and 24 hour accident insurance plan. Comply with government health and social insurance plan.
Offered the round trip economy air ticket or ferry between hometown and Phu Quoc for commencement and completion of the Labor Employment Contract.
5 working days/week - 2 days off/week.
Offered annual allowance of transportation for home leave.
Offered 12 vacation days/year.
Comply with Government Public Holidays.
Others to be discussed during interview
Offered three (3) meals per day including meals on the weekly days off.
Offered uniform and laundry service for uniform.
Joined in the associate activities.
Joined in the Hotel's training and development programs.
Joined in medical and 24 hour accident insurance plan. Comply with government health and social insurance plan.
Offered the round trip economy air ticket or ferry between hometown and Phu Quoc for commencement and completion of the Labor Employment Contract.
5 working days/week - 2 days off/week.
Offered annual allowance of transportation for home leave.
Offered 12 vacation days/year.
Comply with Government Public Holidays.
Others to be discussed during interview
Giới thiệu công ty
KHÁCH SẠN JW MARRIOTT PHÚ QUỐC EMERALD BAY việc làm
Bãi tắm Khem, Tp. Phú Quốc, tỉnh Kiên Giang
Quy mô: Từ 101 - 500 nhân viên
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Vị trí Assistant Reservation Manager do công ty KHÁCH SẠN JW MARRIOTT PHÚ QUỐC EMERALD BAY tuyển dụng tại Kiên Giang, Joboko tự động tổng hợp mức lương Thỏa thuận, tìm thêm việc làm về Assistant Reservation Manager hoặc công ty KHÁCH SẠN JW MARRIOTT PHÚ QUỐC EMERALD BAY ở các link phía trên
Giới thiệu công ty
KHÁCH SẠN JW MARRIOTT PHÚ QUỐC EMERALD BAY việc làm
Bãi tắm Khem, Tp. Phú Quốc, tỉnh Kiên Giang
Quy mô: Từ 101 - 500 nhân viên